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Kalai Selvan K.
Health, Wellness and Fitness, 1-10 employees
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We are creating a scheduling software for pharmacy owners and I like the fact that it allows us to book an appointment for any available calendar instead of choosing the calendar manually.
It has most of the features we needed. We are using their API to develop software for Pharmacists and we like the fact that it is HIPAA compliant. We are still in the developing phase yet to explore many of the features. So far it fits our needs.
Their API doesn't support many features. We mainly depend on API and it doesn't support features like creating appointment types.
Arry P.
Education Management, 51-200 employees
Used daily for 2+ years
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We can manage a large number of appointments over the course of hundreds of people.
It achieves the main goal of scheduling & calendar management without being incredibly expensive.
The API is a bit messy for us to work with.
Simon G.
Information Technology and Services, 1-10 employees
Used weekly for less than 6 months
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easy to setup and use if you are looking for a simple scheduling platform
the api could be more advanced to allow more customization on their platform
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for 1-2 years
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Use it daily to manage incoming meeting / support requests - Works fast and fluidic. Syncs with my existing calendar(s) and Notifies me / participants on the upcoming events.
Easy to Use Interface. Easy to Setup and Get it running
May need some API knowledge to get it customised and integrated into your CRM
Sajel S.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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A great software I'd recommend you include in your marketing and acquisition funnel.
Acuity Scheduling is an amazing platform if you want to embed a calendar on your website. We were using a lead gen form on our website earlier, that brought many irrelevant leads. When we embedded acuity calendar, it's easy to use interface and effective communication mails/sms helped increase the relevance of leads and improved conversion rates. We did this by transforming out bound calls to google meet calls via acuity..
The pricing could be a little lesser for startups. The api access is only with the highest plan. Otherwise this software is a gem if you want to manage multiple calendars. We only needed one in our case, but with api access.
Verified reviewer
Accounting, 1-10 employees
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My overall experience with Acuity Scheduling is good, it delivers that you pay for.
I like the integration features that let me connect with my Quickbooks app to schedule payments also with Pipedrive for API workflow automations.
I like the least the UX, it's unnecessarily cumbersome some times (cramped UI with many features at once), other than that it's fine.
Mohit R.
Computer Software,
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After trying so many plugins & third party apps of scheduling, i came to the limitation with any stage during development. When I tried with acuity & it gives almost all features i want. they also provide WebHooks to track appointment & custom design options. Finally perfect app for scheduling.
- It allows to fetch appointments using API. - It provides webhooks to set our server url to track appointment when someone create/cancel/reschedule appointment. - Great support.
None! Good app. great performance!
Matthew V.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Very positive. Definitely a good option for smaller digital businesses and other service based businesses. Plus they have an open api that connects with Zapier so easy to integrate with most anything else you may need.
The 2 things I like most about this software is that it has a lot of native integrations already prebuilt into the system. For example, we use Zoom a lot for our appointments and it took just a few minutes to set up. Secondly, I like how you can set up different categories of schedules with only one email and calendar per person. I've used this not only for my digital marketing agency but have helped friends set this up for many other types of industries including a gym, hair salon, professional coaching and more.
Only thing I wish they would include is different time zone scheduling option with the smallest team plan/ Found that out the hard way, we are adding more people to our team so that won't be too big of a deal breaker but it would be nice.
Guillaume A.
Health, Wellness and Fitness, 1-10 employees
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We were looking for a replacement solution for our booking management platform with very custom needs. We were positively surprised by the number of hidden features that are now super useful to us, such as no-show management, coupons and multiple sessions booking. The API is reliable and simple.
The web browser interface can be complicated to navigate at times because of its unconventional design. The API could benefit from extended features such as retrieving availability for flexible date windows rather than per month.
Brianna M.
Computer Software, self-employed
Used weekly for 1-2 years
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Good. Easy to use, reliable, set up once and you can forget about it. Highly recommend if you need an external appointment calendar to connect across your various channels!
Acuity is easy to set up, syncs with most other mainstream softwares and platforms, can connect existing ICT infrastructure to popular social media platforms for additional lead capture opportunities, and is affordable. That pretty much sums up our decision making process!
N/A. Would have loved if the Square family / social media platforms allowed 3rd party API integrators to connect our existing solutions that had built-in appointment bookers--but this was an excellent second choice!
Jan D.
Marketing and Advertising,
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I have tried most of the scheduling app and Acuity Scheduling was far the best. I tried Bookeo, Appointy, appointlet, appointment-plus, scheduleOnce, vCita and many others. I spent literally hours of searching for the best one, until I stumbled upon Acuity Scheduling (I found it on Zapier, as I was looking for an appointment scheduling app that could be connected with other app I use). So far I am more than happy with choice that I made because I can also see that they care about their customers and provide new integrations and possibilities (now also connecting with GoToMeeting).
Apart from many native integrations, Acuity Scheduling enables you to use their API and to further connect with hundreds of apps using Zapier. If I wanted to integrate it with Affiliate tracking, it would be really easy, as I can also enable custom scripts on the confirmation pages.
No cons on my part. They could improve CRM database, but in my opinion it is almost better to connect it with full CRM service.
Tristan G.
Health, Wellness and Fitness, self-employed
Used daily for 2+ years
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Acuity Scheduling is probably my favourite piece of software that I use in my business.
Acuity is incredibly simple to set up. The user experience has clearly been at the forefront of the development. There is also an API, with pretty good documentation. And my favourite part is that if you get stuck, the support team are friendly, responsive and more than happy to help!
There are a couple of feature requests I have submitted that I would like added. But they are very much outliers in terms of functionality.
Steve B.
Information Technology and Services, self-employed
Used daily for less than 6 months
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I had tried several hosted applications this was the only one that met all my needs... 1. Facebook - I can show the same booking system on my Facebookpage and my website 2. Easy intrigration from a simple copy and paste iframe script to a proper dynamic 'button to book' 3. Helpful and friendly support staff who even extended my trail period because I had not finished playing with the scripts 4. Easy to use API 5. Loads of customisation options
Customisation, easy to embedd and write custom coce to display calendar on my website
No cons except no shared login with Joomla - I have got round this by disabling the login inside Acuity and just use Joomla
Jan D.
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I have tried most of the scheduling app and Acuity Scheduling was far the best. I tried Bookeo, Appointy, appointlet, appointment-plus, scheduleOnce, vCita and many others. I spent literally hours of searching for the best one, until I stumbled upon Acuity Scheduling (I found it on Zapier, as I was looking for an appointment scheduling app that could be connected with other app I use). So far I am...
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