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Acuity Scheduling vs Eventbrite Comparison

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Overview

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.1K

5

4

3

2

1

4,243

794

110

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

4.3K

5

4

3

2

1

2,956

1,221

160

23

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

CS

Christopher S.

What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

CA

Christian A.

This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
AvatarImg

Daniel B.

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
AvatarImg

Ajesh S.

I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).

TS

Tori S.

What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

EP

Elizabeth P.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

WA

Wendy A.

Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

ko

kate o.

At this point in my usage, I am unable to make negative comments.

JN

Jym N.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.

RS

Ron S.

The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.

JG

Javier G.

The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features112
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Conferences/Conventions
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Kiosk Ticketing
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Ticketing
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Print-at-Home
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Seating Map
  • Self Check-in/Check-out
  • Single Provider Practice
  • Social Media Integration
  • Social Promotion
  • Sport Coaching
  • Student Management
  • Support Ticket Management
  • Surveys & Feedback
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Treatment Packages
  • Virtual Meetings
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • iCalendar Support
  • Total features57
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Conferences/Conventions
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Kiosk Ticketing
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Ticketing
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Print-at-Home
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Seating Map
  • Self Check-in/Check-out
  • Single Provider Practice
  • Social Media Integration
  • Social Promotion
  • Sport Coaching
  • Student Management
  • Support Ticket Management
  • Surveys & Feedback
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Treatment Packages
  • Virtual Meetings
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • iCalendar Support

Integrations

  • Total integrations122
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations227
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Workable, but not as easy to integrate for multiple team members

Reviewed 4 years ago

Overall, it's been ok. I think my experience has been pretty neutral. The site itself has been useful for the organization, but it's not been the most user-friendly.

Pros

The user interface for folks making reservations is clear, and the calendar display is really helpful (including details like how many slots are still available). I also appreciate the customization features and how adaptable the platform is for multiple types of engagements.

Cons

I have found setting up an account and appointment types to be somewhat cumbersome, and at present, I don't believe you can have more than one team member assigned as the primary contact for notifications/registration/etc, so the information and access can get siloed. Then there are little things, like a character limit for event descriptions, that feel too restrictive. I also believe other platforms like Eventbrite (which offers free access for free events) allows for greater integration across apps and calendars.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Eventbrite logo

Eventbrite

Good for responding to invitations

Reviewed 4 years ago

Very easy for the responder. When I need to look good- let's say for a professional event- I am more likely to use EventBrite.

Pros

Looks more "professional" even for kids birthday parties, like you put some thought into it. More than a Google invite.

Cons

Ultimately it is an extra step when scheduling. Most of the time I am scheduling an external event through my Google phone, so this requires using another app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Event Bright

Reviewed 4 years ago
Pros

This software makes sharing events & receiving feedback quick & easy.

Cons

Nothing, this software has been helpful in scheduling employee events.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite review

Reviewed a month ago
Pros

Love the versatility and ease of use allows us to schedule events care free

Cons

Honestly love using it and always recommend this to colleagues when scheduling v events

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Schedule events easily

Reviewed 6 months ago
Pros

Easy scheduling and management of events

Cons

No cons that I can think. I like the automated functions that allow easy scheduling, management and promoting of the event

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Events management

Reviewed 7 months ago
Pros

Helps with time management and scheduling!

Cons

Sometimes hard to integrate with other calendars.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review: