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Acuity Scheduling vs My PT Hub Comparison

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Overview

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

42

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.1K

5

4

3

2

1

4,243

794

110

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

2.7K

5

4

3

2

1

1,843

734

99

11

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

CS

Christopher S.

What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

CA

Christian A.

This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
AvatarImg

Daniel B.

Pros

I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.

MB

Mieka B.

So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.

JB

Jo B.

I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.

MW

Makeda W.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

WA

Wendy A.

Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

ko

kate o.

At this point in my usage, I am unable to make negative comments.

JN

Jym N.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.

KB

Kelly B.

Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they donโ€™t end up saving their inputs.

IJ

Iesha J.

I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

MA

Mike A.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features112
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Charting
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Meal Planning
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Trainer
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Session Notes
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support
  • Total features92
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Charting
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Meal Planning
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Trainer
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Session Notes
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • iCalendar Support

Integrations

  • Total integrations123
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity Awesomeness

Reviewed 3 years ago

I am solving the ability to do all my scheduling and automate that system from one hub which is incredibly convenient for me. I also love all the things you can integrate

Pros

I love that it gives me the ability to customize each different type of appointment down to the forms as well as the time blocks for each one

Cons

Right now there are no real cons. I find it easy just need to become more acclimated to it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

new software for PT office

Reviewed 3 years ago

This is helping me to have a more efficient front desk, and at the same time, allow staff to access their schedules for viewing/editing, reducing the load on the front desk staff, and keeping all staff accountable.

Pros

This is the first HIPAA compliant scheduling software that I have used for my PT office, that allows patients and training clients to self-schedule in a manner that meets privacy requirements. Incorporation of SOAP notes is a great addition and something that I had frequently requested from other software developers with no luck. The interface is intuitive and elegant. Embedding into website is straightforward, and .

Cons

I would like the option to have multiple LABELS for each type of appointment, so that a patient/appointment can be reviewed under several labels, ie, Private payer, AND cash, AND gym member

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great Scheduling Program

Reviewed 2 years ago

I used this to schedule appointments as a client of a provider using this service and found it to be excellent. Now as a provider myself I have begun to use it and my clients are very pleased. It works smoothly on all devices and connections and is very simple and easy to use.

Pros

It has functioned for me as both client and provider without any glitches or bugs. I love the reminder function. I love how it is simple, elegant and easy to use.

Cons

I couldnโ€™t migrate my data from my EHR program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Super happy

Reviewed 2 years ago
Pros

I love how my clients are on able to schedule and pay at the time of scheduling

Cons

Struggling to interrogate my calendar with my second Gmail account

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

I think itโ€™s awesome

Reviewed 3 years ago

It gives me time management I set my time to work and they book there times and Iโ€™m ready ๐Ÿ’…๐Ÿฝ๐Ÿ’…๐Ÿฝ๐Ÿ’…๐Ÿฝ

Pros

I honestly saw this by looking at another nail artist booking link. So I downloaded it and and start using it and I loved it it lets me be creative and itโ€™s free but I keep seeing a link saying itโ€™s one that cost where my clients can pay when they book so I will have to look into it.

Cons

The only thing I donโ€™t like is I canโ€™t change my them color to my online link so my clients can book.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Ease of Scheduling in 2020

Reviewed 2 years ago
Pros

Really made scheduling virtual meetings with clients easy

Cons

I was not able to integrate my account with my email calendar

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