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Acuity Scheduling vs OD Link Comparison

Overview

Acuity is an online appointment scheduling software that enables clients to schedule appointments online, complete custom...

OD Link is a web-based electronic medical records and practice management software for optometry clinics and is compliant with HIPAA regulations

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$125.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

3,618

669

87

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

(15)

5

4

3

2

1

10

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They have been very helpful and accommodating to us small business owners prices are super affordable and budget friendly.
I didn’t have enough free time to take full advantage of the free trial but what I’ve witnessed thus far is great. M able to set my availability/services/payment arrangements all with ease.
I like the quirky quotes and statements because they give me moments of fun during my workday. I love the value for the cost.

Pros

The search function is amazing. I love being able to search through thousands of records instantly.
The ease of use and everything on one page. I love that its very easy to customize to work specifically with my offices and my needs.
Been very happy with the service and product. Would highly recommend to my peers.

Cons

To me, this is very poor customer service. Also, very frustrating when you have been paying the company for over five years and they can't even do you the curtesy of having a human call you.
The calendar views in the app are misleading. I can’t tell you how many times an associate has confused their schedule because of the appointment layouts in the app.
It’s kind of a pain, because PayPal already charges me when clients pay online, so to have to pay just to have my acuity link on social media sucks.

Cons

Unable to redo if information is deleted by accident.
Cant send Rx to pharmacy. Some of the drop downs are a little confusing.
I don't need to spend hours looking for missing paper charts or going through many pages of data from previous years for comparison purposes.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features52
  • API
  • Accounting Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Inventory Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Real Time Updates
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Integration
  • Search Functionality
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time Clock
  • Transaction Monitoring
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features21
  • API
  • Accounting Integration
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Inventory Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Real Time Updates
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Integration
  • Search Functionality
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time Clock
  • Transaction Monitoring
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations97
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Acuity Scheduling vs. OD Link

See how Acuity Scheduling and OD Link stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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