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Acuity Scheduling vs Salon Booking Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Salon Booking is a complete and easy to manage appointment booking system for WordPress-based salon, spa, beauty center, and barber websites

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.2K

5

4

3

2

1

4,300

811

114

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

63

5

4

3

2

1

36

16

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

I am based out of the US and found this product to be very easy to use and simple to deploy for one of my clients. The price is great for what you get and having a dedicated iOS app is fantastic.
The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb.
Also, the customer service is always very helpful and accurate. Really a huge thank you to Customer support representative for being so helpful and kind.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

I'm very disappointed, very frustrated, the team behind the system has created a bad product.
Awful layout, terrible at creating your own appointments and literally the worst app for organising.
Can't offer 2 payment methods to choose, for example pay deposit or pay in full.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features112
  • API
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features35
  • API
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations124
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Exciting

Reviewed 3 years ago

Only new to this software but I am looking forward to clients booking their own appointments which will free me up to do other jobs around the Salon.

Pros

Very easy to set up and use. Help is at your fingertips if needed. Wish I new about this Software many years ago...

Cons

At this stage there is nothing to least like

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

My Free 7 day trial

Reviewed 4 years ago

I would say as a young busy entrepreneur, using this software to help manage my clients and my day will keep me very professional and reliable to my clients! I found Acuity Scheduling by looks at what my fellow salon owner friends and stylist us for their booking.

Pros

Membership options for my customers, Text and email appointment alerts, syncs with my personal calendars so I never for get or double book an appointment. Very easy to use For both me (salon owner) and my clients.

Cons

I honestly do not have any cons to mention at the moment. I'm honestly all in. I love this software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Beauticians Go To

Reviewed 3 years ago
Pros

I have uses acuity with my stylist over the past few years. It's so easy to schedule and even cancel appointments if need be.

Cons

Acuity has been good to me and my daughters salon needs. I have yet to run into any issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Review

Reviewed a year ago

Great

Pros

It helps with booking your clients It helps with booking your clients

Cons

Everything is great Everything is great

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Acuity Scheduling logo

Acuity Scheduling

Great for the price

Reviewed 5 years ago

Great starter software or for a salon but doesn't need lots of features

Pros

I love the fact that you can have add-ons for services that pop up under main services. So no need for the client to search for multiple services in different categories It's user friendly and simple

Cons

I do not like the limited features. Wish they had an app or the ability to have different pricing per staff or calender.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Acuity Scheduling logo

Acuity Scheduling

Good for some, not for an entire Salon software Ecosystem

Reviewed 10 months ago
Pros

It has almost all the features you would want in a salon software. There is many different paid plans to choose from.

Cons

You have to pay for the software. The customer service is not as fast and responsive as others I have used.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

The set up was pretty easy so my site was ready to go in little time.

Reviewed 5 years ago

Streamlined booking!

Pros

The tutorials were helpful. I learned some nice ways to customize the intake form for my clients from tips taught in the tutorials. Also, I liked that I could add my own branding to the page. This is a huge plus particularly since I did not embed the calendar in my site. And being able to accept payment from my clients really streamlines the whole booking process.

Cons

The calendar had some issues syncing with google calendar and didn't always update which is why I left off 1 star for functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Acuity Scheduling logo

Acuity Scheduling

Promising but not ready for prime time

Reviewed 6 years ago

We subscribed to the Power Player plan, hoping to resolve the issue we were having with Square Appointments. The issue specifically is preventing our clients to having to enter credit card every time to reserve an appointment (this is to prevent no-shows). Acuity offers this "nifty" feature, albeit with a flaw that enables customer to "disconnect" his credit card on his account while retaining his...

Pros

Prompt email support, albeit during weekday business hours

Cons

UI, possibility to bypass booking with credit card setting, No staff description or images for the end user viewing during booking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling logo

Acuity Scheduling

Excellent scheduling platform

Reviewed 2 years ago

Overall, acuity is the best online scheduler I have used in my salon.

Pros

Acuity has so many different features available. For example, the ability to be able to show only 50% of available appointment times to make the business appear busier.

Cons

I feel like, for the price, I should have access to every feature including the text reminders. It would be nice if they were included.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity Scheduling logo

Acuity Scheduling

Good product, lot of customisable features lossible

Reviewed 3 years ago

Good other than setting minimum session time

Pros

Mobile usability is much better than its competitors

Cons

Setting minimum session booking time not possible

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling logo

Acuity Scheduling

Best business app!

Reviewed 3 years ago

I’ve only had issues trying to block certain days to keep clients from booking but other than that, I love the app

Pros

Very Easy to use, effective and accurate.

Cons

Need more customization for colorful booking page

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Stop wasting time and become a acuity member

Reviewed 2 years ago

I love it so far cannot wait till clients start booking through my booking link

Pros

That it’s gives you multiple options and plans fit for everyone and everything ! I love it

Cons

No cons , just ready for clients to start coming my way to book.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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