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Acuity Scheduling vs ShiftCare Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Category Leaders

A cloud-based management platform that helps care and support providers increase efficiency and save time on admin.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.6K

5

4

3

2

1

4.5K

885

138

14

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

99

5

4

3

2

1

78

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is.
I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client.
We have found Shiftcare easy to use and affordable for a small business like ours. The clock on and off feature is valuable and customer care and help is readily available.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

It gets a bit frustrating to need to 'refresh' the screen after changes being made in some of the screens.
During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.
It's a hard start because it has so many elements to it but I think it'll be that way with any shift management app.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features118
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Email Management
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GPS
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Inventory Management
  • Invoice Management
  • K-12
  • Life Coaching
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Template Management
  • Third-Party Integrations
  • Time Tracking by Client
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features59
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Email Management
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GPS
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Home Health Care Management
  • Inventory Management
  • Invoice Management
  • K-12
  • Life Coaching
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Template Management
  • Third-Party Integrations
  • Time Tracking by Client
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations129
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

NA
AvatarImg

Nagi A.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Excellent application

Reviewed 9 months ago

Excellent

Pros

Easy process, friendly staff, good support

Cons

Invoicing and Scheduling of staff. Clear instructions about use of app

Vendor response

Hi Nagi, Thank you so much for your positive review and feedback. We really appreciate it!

SA
AvatarImg

Saheed A.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Great Product

Reviewed 2 months ago

Setting up Empress Support Services was easy, and explaining it to the support team was a breeze. My overall experience has been excellent.

Pros

Dashboard Scheduling Rostering Timesheet Involving

Cons

Incident Reporting needs to be worked on

Vendor response

Hi Saheed, thank you for your positive review. We're glad to hear your overall experience has been excellent! We appreciate your feedback regarding the Incidents Reports and we will pass it onto our team.

TN
AvatarImg

Thi N.

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ShiftCare logo

ShiftCare

A Great App

Reviewed a year ago
Pros

Once set up, it eases - scheduling and invoicing.

Cons

Not enough automation, with profile - where plan is half NDIA and half plan manage.Making set up very long process.When open, the calendar is not current week.When adding staff important documents, document can't be open up to view to ease check up & input of expiry date.There are still some errors in scheduling repeat shifts.2 weeks bulk invoice is not good - should be 4 weeks.I thought I will safe alot of time when I use shift care, but it's still require alot of man power due to the lack of automation.

Vendor response

Hi Thi, thanks for taking the time to leave a review! We're happy to hear that ShiftCare has eased your scheduling and invoicing once set up. Your feedback on automation has been noted. Thank you for choosing ShiftCare, if you have any further feedback, feel free to reach out! We're here to help.

CS
AvatarImg

Carsten S.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ShiftCare logo

ShiftCare

The new system

Reviewed 10 months ago
Pros

The scheduling for staff is second to none

Cons

New to the system so no cons as of yet.

Vendor response

Really appreciate your review Carsten! Glad to hear it's been a positive experience so far.

AR
AvatarImg

Annie R.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Recommend to everyone

Reviewed 10 months ago

Once able to navigate the system (not difficult) have found it tremendously helpful communicating with both staff & clients with access.

Pros

The real time scheduling and the support team

Cons

As an administrator i some times am unable to approve notifications recieved on my phone.

Vendor response

Hi Annie, Thanks so much for taking the time to leave a review! We really appreciate it. Glad to hear that you've found the platform helpful and easy to use, and we appreciate the feedback. Thanks again!

aG
AvatarImg

anand G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ShiftCare logo

ShiftCare

Made my job more easy schedule long roasters and more accurate

Reviewed 3 months ago

overall more accurate with invoicing for clients and scheduling hours for care staffing

Pros

Accuracy can add and allocate staff in different work location with ease

Cons

Some time it’s not user friendly need to impose in entering client profile area

Vendor response

Hi Anand, Thank you for your positive review. We appreciate your feedback about the client profiles. If you need any assistance you can contact our amazing support team at support@shiftcare.com, they are always happy to assist.

DC
AvatarImg

Diane C.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ShiftCare logo

ShiftCare

It does what it needs to

Reviewed 8 months ago

It’s been good learning the process

Pros

I like the scheduling part very easy after you learn it

Cons

It’s hard to understand at first but after you learn it it’s fairly easy

Vendor response

Hi Diane, thank you for your review! Glad to hear your experience has been overall positive! If you ever have any issues, please feel free to reach out to our awesome support team. They are here to help!

DZ
AvatarImg

David Z.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Bang for your buck

Reviewed 10 months ago
Pros

Good value and easy to use for scheduling staff and client management

Cons

More options with case notes, for example there is no flexibility with adding more options to add different case note templates

Vendor response

Hi David, We really appreciate you taking the time to leave a positive review on your ShiftCare experience! We will definitely take your feedback on board. Thanks again!

TE
AvatarImg

Tracy E.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ShiftCare logo

ShiftCare

Makes book work and scheduling easier

Reviewed a year ago

Scheduling is easier invoicing is great and it integrates well with other software such as xero.

Pros

What I like most is keeping track of schedules to make it easier for staff to login. If there are shifts needed to be covered there's an option for staff to respond to and makes it easier then contacting staff individually. I especially like the note writing, at the end of shifts a lot easier for staff to write progress notes at the end of each shift allowing them to do before going home.

Cons

Sometimes, it doesn't allow change of addresses.

Vendor response

Hi Tracy. Thank you so much for your positive feedback! We're glad to hear it has made bookwork and scheduling easier for you. Your support is much appreciated.

PP
AvatarImg

Plant P.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Serenity at Home Support Services Inc.

Reviewed 2 months ago

Fabulous, a total game changer in daily operations.

Pros

Scheduling and keeping track of extra visits clients may need in the future.

Cons

Haven't found anything I do not like yet.

Vendor response

Hello! Thank you for your positive review and feedback. We're glad to hear ShiftCare has helped with your scheduling and your daily operations.

TW
AvatarImg

Terry W.

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Best business decision this year

Reviewed 25 days ago

support is amazing, easy for our team to take on and learn.

Pros

Shift Care has made a huge improvement to our efficiency and reduced time and errors in payroll and invoicing. Together with Pay Cat we are compliant and all our team are happier.

Cons

nothing stands out, there are some issues with scheduling travel in the best way, however overall a big improvement for our company.

Vendor response

Hi Terry, thank you very much for your kind review. We are delighted to hear that this has helped you to improve your payroll and invoicing! We're delighted you are a part of the ShiftCare family, and we're happy to hear it's the best decision you have made this year!

NB
AvatarImg

Nyree B.

Individual & Family Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

All encompassing CRM software for disability support services

Reviewed 2 years ago

Awesome!

Pros

Scheduling, invoicing, links to Xero, staff and participant document management, NDIS price guide links, shift notes

Cons

It doesn't sync staff mileage to their timesheet on Xero

JM
AvatarImg

Joshua M.

Mental Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ShiftCare logo

ShiftCare

Simple and easy to use shift management software

Reviewed 2 years ago

ShiftCare has streamlined our scheduling and management of supports. ShiftCare has also simplified our approach to client and staff management of their information and documents.

Pros

Its ease of use with minimal training or direction required is advantageous. Allows users to easily record shift times, progress notes and expenses. Notifications are a helpful feature for admins when managing/reviewing shifts.

Cons

Mobile app could be improved to include more features present on the web version. Reminders for staff to complete case notes for completed shifts would be useful.

Vendor response

Thanks Joshua - Our app team have some great updates in the pipeline to improve the mobile experience. Appreciate the feedback!

SB
AvatarImg

Stacey B.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Scheduling and Billing simplicity

Reviewed 5 months ago

So far since I have missed the switch to Shift Care , I couldn’t be happier. It is so user-friendly for my staff and myself, and has been a huge time saver support staff, if any questions arise, right there to promptly answer any questions. Glad I made the move!

Pros

The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.

Cons

I do not have anything i don’t like with shift care at this time. I am satisfied.

Vendor response

Thank you Stacey for sharing your positive experience with ShiftCare! We're thrilled to hear that our platform has been user-friendly for both you and your staff. It's great to know that our support team's commitment to exceptional customer service has made a significant impact, they're always happy to help.

BP
AvatarImg

Bhargav P.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Excellent & User friendly

Reviewed 2 years ago
Pros

Shiftcare is easy to use and very intuitive software. Scheduling is a breeze and the software is so fluid and easy to navigate

Cons

Need more functionality for home care package side including budgets and statements.

BM
AvatarImg

Blake M.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ShiftCare logo

ShiftCare

A great app for scheduling

Reviewed 2 years ago

ShiftCare has been an overall seamless experience. It allows me to schedule and keep in touch with my employees and when their shifts are on.

Pros

Scheduling and managing clients and employees is made easy. The phone experience is good for employees and allows us to track if they clock in and out of shifts.

Cons

Notifying managers about expiry dates on compliance would be helpful.

Vendor response

Thanks for the feedback Blake - I've forwarded your note regarding compliance to our dev team.

AE
AvatarImg

Aleesha E.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

Best Product for Scheduling of Support Workers

Reviewed 6 months ago

RECOMMEND IT 100%!!! Its the best system Ive used and suits our business perfectly!

Pros

The price made it affordable for us and we are now able to manage compliance easily. Scheduling the team is super easy and has made communicating change of shifts a breeze.

Cons

Nothing to report on this, myself and the team love it!

Vendor response

Hey Aleesha, Thank you for your positive review. We are pleased to hear that our software has helped you to manage compliance easily and our scheduling features have been very useful! If you ever have any issues, don't hesitate to reach out to our amazing customer service team, they are always happy to help!

SC
AvatarImg

Sandra C.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ShiftCare logo

ShiftCare

Performed well - affordable.

Reviewed 2 years ago

I would describe my overall experience as a win. My use of Shiftcare wasn't extensive, I do believe it was beneficial. The most important thing Shiftcare has to offer is a fair price. Ironically I would advise using a seperate billing solution or testing Shiftcares billing before making a decision. Problems solved: The need to manage all compontents of home health care. The need for affordability.

Pros

- Affordable/fair price. - Trustworthy company. - Features/feature quality. Scheduling is excellent. Clock in/out is well documented. - Practical layout. - Learn to use in a reasonable amount of time. - Complaints are heard and addressed.

Cons

- Billing feature is poor, causes time management to suffer. - Support experience not consistent. - Malfunctions -- minimally disruptive.

FH
AvatarImg

Fiona H.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShiftCare logo

ShiftCare

shiftcare review

Reviewed 2 years ago

overall experience has been great. We chose shiftcare because of it's simlicity in use and the cost compared to other systems. More than happy with the software and organisation

Pros

We use shiftcare for case noting, scheduling, rosters. I find it easy to use for client case noting. It's easy to jump from one client to the next. Adding reports is easy and easy to find. We are happy with the amount of information we need to add for client details. We have had great interactions with the shiftcare team. They are always available to chat when we need help. We have had a zoom meeting with the team to discuss things we would like added to shiftcare and they were more than happy to work on their systems to make it easier for us as users.

Cons

Minor things, being able to change the font in case noting