Acuity Scheduling vs vcita Comparison

Easy to set-up/ use.

Nothing. Acuity is great.

Apart from many native integrations, Acuity Scheduling enables you to use their API and to further connect with hundreds of apps using Zapier. If I wanted to integrate it with Affiliate tracking, it would be really easy, as I can also enable custom scripts on the confirmation pages.

No cons on my part. They could improve CRM database, but in my opinion it is almost better to connect it with full CRM service.

No pros were added to this review

No cons were added to this review

The scheduling feature. With some adjustments it will be much better, like color code appointments and such.

As I said before, customer support is hard to reach, almost as if there is no one there. When I finally got someone on the line she lacked the knowledge to help me and seemed eager to finish the call. I am moving to a new website very soon and need someone with knowledge to answer a few questions.

I am able to keep up with my schedule and all appointments, and keep everything well organize. In my line of business I need to keep up with appointments, time line for sending out ads, promotions. As a travel agent we must keep up with who is traveling and their time frame of traveling. This software helps in this area.

It doesn't capture my clients interest enough to want to use it in scheduling their appointments. I would like them to click and schedule their own appointments at their earliest convenience.

Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url

A little tough to navigate at 1st. I dislike having to click so many times to get invoice marked as payed. I wish it was more streamlined

The scheduling and communication features

Some of my customers want a monthly subscription. vCita needs this capability

Scheduling our clients for our designers

Phone and computer feature sometimes cross each other and do not connect well

I love that this one app and web software acts as my invoicing system, accounting software, scheduling system, and CRM.

I have only two issues with vCita. 1. Accounting is not very robust. I wish it offered better reporting and filters when watching over the business finances. 2. I would like more control and customization over the look of the invoices. They are very functional and they make it easy for me to send and get paid. I would like to be able to customize the look more and add more options like a la carte services and custom services.

It seamlessly connects with my Google calendar, I never have to double check.

It doesn't have a Zoom for appointments.

Ease of use, functionality, and ability to customize the time slots and responses is very helpful and necessary.

I don't have any complaints with VCita - for a calendar management tool, it works just fine and I'm pleased with it and cost is right and competitive.

I like all of it. Especially the scheduling of my clients.

Very minor things. Not important enough to mention.

Calendar synch was helpful, scheduling and billing were easy to manage.

Confusing layout, CRM features were not very robust, customer support was spotty.

It's easy to learn and use for both myself and my clients. I can customize the communications and the reminders are great. I also like that I can book events through the software so I don't have to use Eventbrite or any other outside program. I get paid in two days rather than wait for Eventbrite to hold my money until the event is over. I love that I can choose whether or not I require payment for my different services. There's also an email component built in so I can communicate with my clients directly. It's very complete for what I want and need.

I can't make admin changes from the phone app. I have to go into the desk/laptop version. It's not a big deal but sometimes I want to make changes to my settings when I think about them and have to wait until I can get to the full version .

The scheduling appointments, it's become easy for customers to schedule appointment themselves.

I don't like that to incorporate Vcita to our website it's in widget form (looks ugly) I wish it could be embedded into our website to look cleaner.

Scheduling options are great and nice I can make notes for each client

For what I pay , more functionality like a sales funnel would be phenomenal.

+ Ease of use - this tool is very easy to use for me, and my clients love it for the easy of use. + HUGE Time Savings - I have spent no time scheduling meetings this year, and my admin has spent less than 30 minutes. + Mobile interface - including a simple app, and SMS reminders + Overall cost + Customization + Record-keeping - I can easily search the meeting history for any of my students

- Cost of SMS packages - I stopped sending reminders because it was not a great cost-benefit ratio. - Lack of group-scheduling feature.

Scheduling of appointments and keeping contacts organized. Records of payments and tracking of invoices.

Haven't found anything I don't like about Vcita.

It is so easy to use and can help any business automate their scheduling process.

There isn't really anything I don't like right now.

Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.

Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging . Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.

Livesite widget, video, in person and phone appointment options.

Not a very robust on the CRM, Payment and emailing features.

Easy to install Free Works on any site Great Customer Support

Nothing at this time its a great plugin

It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.

When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.

I love the simplicity and functionality of this product. It allows me to easily capture leads that come to my site and offer them a CTA. Vcita looks extremely professional and is so easy to customize. Love recommending it.

That fact that I cannot print out a document with all the leads information especially the answers to questions I pose prior to them scheduling a strategy session

The thing I like most about using vcita as my business appointment scheduling is he ease around the dashboard.

Only downside to using the vcita was the redirection page, moving customers away from my company website.

I have tried several other scheduling systems and this one is by far the most efficient, easiest and technologically advanced.

There isn't anything about the software that i didn't like but this question won't allow me to move to the next page unless include an answer. so make this question optional!

Ease of scheduling and the reminders are ideal. I like how easy it is for my clients to pay online

When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have the ability to change cost.

The scheduling flexibility and control is valuable beyond words. You have the ability to organize services and set specific parameters for each.

Minor bugs with the App Version that do not translate over to the PC Version. Otherwise, I have not experienced any "cons" that are beyond the learning curve of new software.