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Acuity Scheduling vs vcita Comparison

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Overview

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

Category Leaders

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.1K

5

4

3

2

1

4,243

794

110

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

198

5

4

3

2

1

133

43

9

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

CS

Christopher S.

What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

CA

Christian A.

This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
AvatarImg

Daniel B.

Pros

I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.

LS

Lauren S.

Robust, all inclusive system, with outstanding customer support.

SK

Scott K.

I love the simplicity and functionality of this product.

EZ

Elena Z.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

WA

Wendy A.

Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

ko

kate o.

At this point in my usage, I am unable to make negative comments.

JN

Jym N.

Cons

This avoids many internal developments that are often inefficient or very costly.

DL

Denys L.

No Vcita no business for me. They have no live support, I've hated this from day 1.

LB

Linda B.

You cannot delete appointments made in error nor can you 'actually' delete contacts.
AvatarImg

Michelle D.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features112
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Capacity Management
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Statements
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Driver Scheduling
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ