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Acuity Scheduling vs Visibook Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Visibook is an appointment scheduling software for small business service providers and their clients, with an online calendar,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

16

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.5K

5

4

3

2

1

4.5K

882

136

14

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

630

5

4

3

2

1

410

184

33

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

I loved the ease of use of this software. The fact we could set something up quickly either on the computer or on the phone, confirm and have reminders sent for appointments was a very good thing.
I really appreciate this product and the customer service we have received. Our students also appreciate it, which is a big win.
The ability to communicate to my groomers and customers via the app is fantastic. Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

So I have to write the number down or memorize it to type it in. And once that error is made, the only way to correct it is to cancel adding a customer and start over.
I sometimes find it inconvenient that you can not respond to the messages that you receive through text.
There is no option to manually sort my services, apart from the alphabetical or chronological order. I feel that the payment options are not enough.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features118
  • API
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features37
  • API
  • Accounting Integration
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Treatment Packages
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations128
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

LF
AvatarImg

Lilliana F.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Is so practice

Reviewed 7 years ago

Very nice aplication Is very easy Has a nice Features Appointment Reminders Automated Scheduling Calendar Management Group Scheduling Online Scheduling Payment Processing Recurring Appointmen

Pros

Is very easy

Cons

Everithing

MH
AvatarImg

Michele H.

Consumer Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

I love using Visibook for my scheduling. It's so easy and keeps me on track with my day to day.

Reviewed 7 years ago

Client scheduling

Pros

How easy and the texts reminders. It keeps my clients information stored. My services and pricing all at my fingertips.

Cons

AR
AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Great booking Software/ App for Start up Business Scheduling

Reviewed 6 years ago

Affordable Scheduling

Pros

Access through your phone and website is a great tool. Text messages are included which is great one. Automatic notification through email and text. Pricing is great!!

Cons

Sometimes it freezes and there is no way to get in from the App or the Website. The payment methods is limited to one option. It only allows to schedule one patient at a time. You have to create multiple providers of yourself to be able to set 2 patient at the same time

AvatarImg
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Ian M.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Visibook is building an awesome product. I use it every day.

Reviewed 6 years ago

Ease of scheduling appointments

Pros

I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat.

Cons

Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving.

AR
AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

Great for very small businesses

Reviewed 6 years ago

great for appointment scheduling

Pros

Visibook is great for small businesses to help with appointment scheduling. It is easy to use and simple. They have a nice promo to be able to book 50 free appointments a month.

Cons

I would love if visibook you could do some basic reporting using visibook. that would be very helpful.

AW
AvatarImg

Arden W.

Education Management, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

I cannot do without this appointment application. Very essential for my business!

Reviewed 7 years ago

The online scheduling makes me look more professional, and my clients appreciate the scheduling times I have available,

Pros

It's easy to use and can be accessed from my iPhone, Android phone, iPad, or computer once I have an internet or data connection. Clients are informed almost immediately, and any scheduling conflicts are eliminated.

Cons

The only thing I would like to see integrated with the software is invoices and receipts. Other than that, it's a great application.

GB
AvatarImg

Georgina B.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

This app is great and super affordable for small business owners, like myself

Reviewed 6 years ago

Makes scheduling appointments easy

Pros

This app is a life saver. The setup was very easy. I love that I can input my services and it links automatically to my contacts. The text reminder are great, it keeps myself and my clients informed. I also love that the clients can text back. This app is also very affordable, I have used other appointment apps and they're over priced and do the same work.

Cons

sometimes it takes a bit too long to load. It'd be great if they could also include a personal time tab.

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Lisa M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Easy e-scheduling

Reviewed 6 years ago

Easy self scheduling for clients

Pros

An easy software program that interfaces with popular calendar programs such as Google. You can customize with your own branding and customers can schedule online according to your personally defined criteria and times. It also has mobile apps for iOS and Android.

Cons

It can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal.

RQ
AvatarImg

Risa Quijano Q.

Health, Wellness and Fitness, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

I used this software to have my staff schedule their own Annual Evals.

Reviewed 7 years ago

Saved me hassle of scheduling

Pros

Very easy to use, convenient, links to my Google calendar, the staff were able to schedule and reschedule their own appointments.

Cons

No cons were added to this review

LJ
AvatarImg

Lyndsey J.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great App I Will Use for a Long Time!

Reviewed 7 years ago

This is a GREAT app that I will continue to use for a long time with my new counseling business. One thing that could be improved in it's seamless mess is the chat, if it could be a one click process for customers it would be much more likely to be used. Overall, I will definitely recommend this app to colleagues. Thank you!

Pros

Online scheduling

Cons

Complicated chat process for clients Not able to schedule meetings with down to the minute precision

EP
AvatarImg

Eddie P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

This app is GREAT

Reviewed 7 years ago

The app is amazing easy to schedule and easy to understand.

Pros

The scheduling

Cons

Would like to see sales summary page

NS
AvatarImg

Nicole S.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Visibook logo

Visibook

Good Product

Reviewed 7 years ago

There are certain things I would change to make mental health/substance abuse scheduling easier, however it is a good product for the price!

Pros

Easy scheduling

Cons

There is not a cancelation button

Vendor response

Hi Nicole, Thanks for your review. When you click on the appointments you have scheduled, you will see a panel come up with an option to cancel the appointment. Hope that helps! Brian

CG
AvatarImg

Clarissa G.

Entertainment, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Visibook logo

Visibook

Not a good app for scheduling

Reviewed 2 years ago

I do not like this app. I believe there should be updates to develop more real-time updates between the office and availability for appointments.

Pros

Good at reminders and communicating directly with my doctor’s office.

Cons

Poor integration between the office and the app for scheduling appointments.

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Li Elizabeth M.

Design, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Visibook logo

Visibook

Clean Virtual Scheduliung

Reviewed 5 years ago

Implemented for organizing, scheduling business.

Pros

Great for reminders and even the busiest schedules.

Cons

Brighter colors would be nice, especially for phone or smaller screens.

Vendor response

Thank you for your review! We appreciate your feedback on the colors and will keep it in mind for future design updates.

SY
AvatarImg

Simone Y.

Cosmetics, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Great easy affordable. Wish it were more like styleseat.

Reviewed 6 years ago

Scheduling and it's nice and quick

Pros

Accessibility and confirmations Clients like it Notes and . Everything i love it very much. Good job!

Cons

Last minute schedueling cut off. So when its Friday niday night and o see nothing for Saturday snd someone books overnight. More options.

BN
AvatarImg

Brittany N.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Visibook logo

Visibook

Convenient

Reviewed 7 years ago

Helps keep track of my personal training clients and notify them of their appointments. I also like the daily email reminders

Pros

The scheduling convenience

Cons

I would like them to receive a reminder the day of their next appointment

HF
AvatarImg

Hester F.

Performing Arts, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great product

Reviewed 7 years ago

Love the ability to give my clients a link to my schedule without all this back and forth emailing it frees me up.

Pros

Ease of scheduling

Cons

Gets hung sometimes can't see my schedule. Customers sometimes it's not intuitive when openings are

MN
AvatarImg

Marcus N.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

I really enjoy this! Keep improving!!

Reviewed 7 years ago

Great experience. Haven't had any issues with scheduling or scheduling appointments. Appointment link well with my Facebook business page and works like a dream

Pros

That it's free

Cons

None at this time

GE
AvatarImg

Gary E.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Great product. It was so easy to set up and start using right away.

Reviewed 6 years ago

Improved my scheduling and booking process tremendously.

Pros

Very uncomplicated to use for both sides of the booking process. And the automatic notifications are great. I can't believe how easy this was to set up and launch right into using it in my business. It made my life so much easier.

Cons

I wish I could see an entire month on my phone like I can on my laptop. Other than that I cannot say I have any other cons on this product.

MM
AvatarImg

Misty M.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

User friendly.

Reviewed 5 years ago

I absolutely love the text reminders and ability to message one another from within the app.

Pros

The text reminders and clients ability to schedule themselves.

Cons

Can’t set time blocks without having to change availability. Like scheduling my lunch hour.

Vendor response

Thanks for your review and feedback! Just fyi, a few weeks ago we released the ability to record personal events (like lunch) in your calendar. Send us an email at hello@visibook.com if you need help with it!

ML
AvatarImg

Michele L.

Education Management, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Visibook makes scheduling easier

Reviewed 6 years ago

Visibook has freed me from the time consuming task of scheduling for my clients because they can schedule themselves. My policies are all stated and they receive reminders about their appointments. It has reduced no shows and appointment confusions too.

Pros

Easy scheduling and notification reminders

Cons

A little time consuming to establish availability but not bad after that.

AR
AvatarImg

Verified reviewer

Environmental Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Visibook logo

Visibook

Perfect Client Scheduling Software

Reviewed 5 years ago

I use it for appointment fixing and client scheduling

Pros

It is an efficient client scheduling software. You no longer need to worry about the headache of scheduling clients and fixing appointments with customers. Visibooks does that at very little cost

Cons

It is hard to fault. There are rooms for improvement, of course. They can still improve on the user dashboard and a few other finetuning. Overall, I think they are cool

Vendor response

Thank you for your feedback and review

AL
AvatarImg

Allison L.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

This app has made my life so much easier!!

Reviewed 6 years ago

Making my scheduling so much easier and less stressful.

Pros

How easy it is to use. It's super quick to make an appt and my clients love getting a reminder. I haven't had any appts get mixed up since using this app.

Cons

I would like to be able to block off time for personal appts. Having to go run errands etc. it would be better if I could see that in my day.

AH
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Amanda H.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Visibook - simple scheduling

Reviewed 4 years ago

The online scheduling makes our lives SO much easier!

Pros

It's very easy to work with. The chat support option is helpful when setting up new providers or services

Cons

I least like that it has no great reporting features or data collection capabilities. I'd love for it to be able to offer that so that I can continue to use it for our small business

TS
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Tiffany S.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Visibook logo

Visibook

Esthetic perspective

Reviewed 6 years ago

Very happy with software overall.

Pros

Automatic client reminder message and scheduling

Cons

Inability to add a message to clients with their reminder