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Yonyx vs Notion Comparison

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Overview

Category Leaders

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

Category Leaders

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

246

5

4

3

2

1

188

52

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

2.2K

5

4

3

2

1

1.7K

460

51

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it is also helping in many places decision taking is critical.
Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.

Pros

I love the integrated templates that help me quickly launch new projects or tasks. Also I can easily integrate information coming from my computer, internet or other apps, It just an amazing idea.
Organizing notes or dashboard is super easy and fun. The feature of creating a note into another note then linking it to a line in a note is really helpful and it helps you make wonder.
This is great for a shared list for people to have visibility on. It was great for our team to see what everyone was doing, add comments and notes to each other.

Cons

On a rare occasion, my scripting will lag a little bit and I'll need to fill that 1 second gap while loading.
I can't think of anything at this moment. There's only been a handle of times where Yonyx "made errors" and our scripts wouldn't generate, but that is expected with technology.
The settings menu is a bit confusing, I always have to click around to find what I am looking for.

Cons

The offline mode for Notion is frankly quite bad as you have to preload the pages when you have internet beforehand. Otherwise, your notes would be inaccessible.
Now that we use Notion, we're much more organized. The last program we used was boycotted by nearly half the team because of how difficult it was to navigate.
Notion changed my perception about the note taking apps. I use Notion mostly for organize my notes, preventing them from turning into mess.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features34
  • @mentions
  • AI Content Creation
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Brainstorming
  • Budget Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Catalog Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customer Communication
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Decision Support
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • For Small Businesses
  • Forecasting
  • Full Text Search
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Guest Access
  • Handwriting Recognition
  • Help Desk Management
  • Idea Management
  • Internal Chat Integration
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Meeting Management
  • Meeting Notes
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Device Support
  • Multi-Language
  • Multiple Projects
  • Natural Language Processing
  • No-Code
  • Notes Management
  • Offline Access
  • Opportunity Management
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Editing
  • Real-Time Updates
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Search/Filter
  • Self Service Portal
  • Spreadsheet View
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Support Ticket Management
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timeline Management
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Virtual Assistant
  • Visualization
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Integration
  • Wiki
  • Workflow Configuration
  • Workflow Management
  • Total features108
  • @mentions
  • AI Content Creation
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Brainstorming
  • Budget Management
  • CRM
  • Calendar Management
  • Call Center Management
  • Catalog Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customer Communication
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Decision Support
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • For Small Businesses
  • Forecasting
  • Full Text Search
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Guest Access
  • Handwriting Recognition
  • Help Desk Management
  • Idea Management
  • Internal Chat Integration
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Meeting Management
  • Meeting Notes
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Device Support
  • Multi-Language
  • Multiple Projects
  • Natural Language Processing
  • No-Code
  • Notes Management
  • Offline Access
  • Opportunity Management
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Editing
  • Real-Time Updates
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Search/Filter
  • Self Service Portal
  • Spreadsheet View
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Support Ticket Management
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timeline Management
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Virtual Assistant
  • Visualization
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Integration
  • Wiki
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations52
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

bm
AvatarImg

belen m.

Telecommunications, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Yonyx logo

Yonyx

wonderful Yonyx, save the lives of many.

Reviewed 3 years ago

It has saved me and my colleagues from the little notion we had of technique.

Pros

Step-by-step problem solving to reach an immediate solution to the problem.

Cons

There are times when a recurring problem is not solved by customers and technical support and there are no options to support the customer.