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Agile CRM vs Aloware Comparison
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Overview
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$8.99/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$50/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.2
5
4
3
2
1
193
127
51
16
14
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.
It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.
It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.
Pros
It is an awesome thing using this software. I would recommend this to all to use it.
Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware.
Many helpful features and creative uses. Makes marketing tracking super easy and automated.
Cons
Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training.
I had major trouble canceling my free trial and was eventually charged for two months of subscription. I am updating this review as I was able to receive a refund for those two months.
Cons
I really don't have one that I can articulate. Every problem we've had, [SENSITIVE CONTENT HIDDEN] worked extremely hard to fix immediately.
Upload templates became difficult on certain computer.
Key features
- Total features76
- A/B Testing
- API
- Activity Dashboard
- Appointment Management
- Auto-Dialer
- Auto-Responders
- Automated Sales
- Automatic Call Distribution
- Behavior Tracking
- Calendar Management
- Calendar Sync with Google
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Click Tracking
- Collaboration Tools
- Collaborative Review
- Collaborative Workspace
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Custom Forms
- Custom Landing Pages
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Document Management
- Drag & Drop Interface
- Drip Marketing
- Email Alerts
- Email Integration
- Email Marketing Management
- Email Templates
- Email Tracking
- Engagement Analytics
- Escalation Management
- Event Calendar
- Event Triggered Actions
- Follow-up Scheduling
- Gamification
- Help Desk Management
- IVR / Voice Recognition
- Invoice Management
- Keyword Tracking
- Landing Page Templates
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Alerts
- Monitoring
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Newsletter Management
- Predictive Dialer
- Project Management
- Project Tracking
- Projections
- Prospecting Tools
- Queue Manager
- ROI Analytics
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Route Management
- SMS Marketing Managment
- Sales Analytics
- Sales Forecasting
- Sales Reporting
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integration
- Timeline Management
- Video Call Recording
- Voice Mail
- WYSIWYG Editor
- Web Analytics
- Web Forms
- Website Integration
- Widgets
- Workflow Management
- Total features39
- A/B Testing
- API
- Activity Dashboard
- Appointment Management
- Auto-Dialer
- Auto-Responders
- Automated Sales
- Automatic Call Distribution
- Behavior Tracking
- Calendar Management
- Calendar Sync with Google
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Click Tracking
- Collaboration Tools
- Collaborative Review
- Collaborative Workspace
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Custom Forms
- Custom Landing Pages
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Templates
- Document Management
- Drag & Drop Interface
- Drip Marketing
- Email Alerts
- Email Integration
- Email Marketing Management
- Email Templates
- Email Tracking
- Engagement Analytics
- Escalation Management
- Event Calendar
- Event Triggered Actions
- Follow-up Scheduling
- Gamification
- Help Desk Management
- IVR / Voice Recognition
- Invoice Management
- Keyword Tracking
- Landing Page Templates
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Alerts
- Monitoring
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Newsletter Management
- Predictive Dialer
- Project Management
- Project Tracking
- Projections
- Prospecting Tools
- Queue Manager
- ROI Analytics
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Route Management
- SMS Marketing Managment
- Sales Analytics
- Sales Forecasting
- Sales Reporting
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integration
- Timeline Management
- Video Call Recording
- Voice Mail
- WYSIWYG Editor
- Web Analytics
- Web Forms
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations93
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations7
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
Agile CRM vs. Aloware
See how Agile CRM and Aloware stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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