Updated review: big improvements
We have been using Agile for about 18 months now. This is an updated review. Last summer I got very frustrated with a technical issue that has been handled horribly by their customer service department. I was on the verge on switching to another tool but they worked hard to make it right and the tool has been getting better and better. Most issues are resolved promptly, a couple of my feature request have been actually developed and implemented so things are going in the right direction and I have decided to give them another chance.
- free trial - loaded with features - fast learning curve - continuous improvements - a lot of integrations
- I would love to be able to customise the look and feel of pages for improved UX. - Reporting features are pretty limited - A/B testing is difficult to work with
They have a free trial. It was easy to get started. Cost looked really competitive.
They had no automation.
Marketing (improved targeting and automation) Product cycle management (automated workflows)
Smarter emailing by segmenting contacts based on their behaviour and history with our company.
Agile is a good tool that has been improving fast, it is easy to get started, take advantage of their free trial to check it out. They also worked on "fixing" their customer service which was a big problem for me. I am pleased with the direction things are going.