Agile Ticketing Features

Agile Ticketing

Live event ticket management application

4.5/5 (16 reviews)

Agile Ticketing Feature Summary

  • Event tracking
  • Event calendar
  • Ticket management
  • Professional Services Automation
  • Live event management
  • Gift card system
  • Social network marketing
  • Social advertising
  • Facebook ticketing
  • Concessions and merchandise management
  • Customizable reporting
  • Real-time reporting
  • Multiple format support

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Agile Ticketing Feature Reviews

13 reviewers had the following to say about Agile Ticketing's features:

Rene Bouchard

The software has saved us countless data entry hours and generally delivers on a spectrum of needs.

2018-04-10

Communication with DPO allows us to capture the member/donor info we want and need without having to do additional data entry. Customer service is excellent.

Pros

The API communication between Agile and DPO saves us so much time, as well as the communication between the event ticketing configuration and our calendar and website.

Cons

Too many reports and none of them do exactly what I need them to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Monika Leska

Great customer service.

2019-01-04

Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product.

Pros

It has great customer service - always ready to help within minutes or hours!

Cons

the interface is very outdated and some features are cumbersome to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ramya Anugu

What is Agile and Why Does It Matter?

2017-12-04

Pros

Agile approaches, on the other hand, provide sufficient functionality Less Up-Front Work Prior to the advent of Agile development methodologies, not only did product requirements attempt to predict what would be needed in 6-9 months, but they also attempted to be an encyclopedic contract outlining and detailing nearly every single aspect of a product’s design and development.

Cons

Lack of Understanding Flexibility Can Lead to Bad Behaviors Culture Fit Lack of Predictability Integrating Diverse Skill Sets Into Teams Challenges at Scale

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mindy Fernandez

Agile is an excellent solution to the ticketing world that has truly helped advance our university.

2018-04-11

Please refer to the section on Pros.

Pros

Agile Ticketing Solutions is an in depth and advanced ticketing solution that serves our university for a wide range of events from high profile external concerts/events to athletic games, theatre productions, music concerts, student-run events... The customer service is top-notch and always readily available to assist us with all our needs.

Cons

It would be nice if we could customize our reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuel Scott

Excellent system. It is quite robust, without being ridiculously complicated.

2018-04-11

A far more advanced total ticketing and member management package than we had previously, that plays nicely with our current Donor Perfect software.

Pros

The Agile system has been extremely reliable, and they have helped us to integrate it into our business.

Cons

Inventory Management could be stronger, but they are working on that too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nysselle Clark

I have been working with Agile for many years and I am pleased with the program.

2016-05-16

For customers to be able to create their own calendar of what they are going to see.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Agile Ticketing Solutions


¿Nyselle, Thanks for your kind words and review. We at Agile are always striving to stay ahead of the trends as well as listen to our client¿s needs. We are happy to let you know that we do have a Customer Calendar option that will allow your customers to add their events/films to their personal calendars as well as having a guest log in option. Give our support team a call and we will be happy to show you how to get these options set up for you. You can also find up to date instructions and video¿s on our Knowledge Base.¿

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Alicia White

Exceptionally robust ticketing platform to meet needs both large and small.

2018-04-24

This product also delivered significant improvements in reporting - ticketing information, sales/finance reconciliation, etc.; and so much more.

Pros

- It provides lots of detailed reports to meet a broad cross-section of organisational needs (whether box office, marketing, finance, etc

Cons

This is a big platform that can do so many things, that it takes a while to learn all the functions well enough to be able to maximise its use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donald Dallaire

Best decision we made!

2016-05-16

The system is easy to use and understand and best of all it has cut down on data input and takes half the time, if not less to get our tickets up and running.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Agile Ticketing Solutions


Donald, Thank you so much for the review! We are huge fans of Nantucket Dreamland Theater and look forward to being a part of your mission and vision for years to come.

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Phil DiMarco

Worthy of Your Investment

2018-10-24

Pros

- Bottomless set of features, bells and whistles to explore and use. - Modestly priced and brings a sizable value

Cons

- Not overtly intuitive so it takes some time to acclimate. - Interface is a little on the dull side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lauren Wagner

Agile helped us streamline our ticket sale process and took our film festival to the next level.

2018-04-10

Pros

Aside from extremely helpful staff and support, Agile is the type of program that can be scaled to fit your needs. We were able to develop and measure the success of new programs, series and even a membership program, which wouldn't have been possible through our old methods.

Cons

One thing I wish would be updated a bit is the ticket format design tool, it's a bit clunky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
caroline sorokoff

extremely positive! We have used it for 5+ years and it continues to grow to meet our evolving needs

2018-04-11

so far I am very pleased

Pros

We are very happy with the product and especially the customer service which is excellent.

Cons

I have had an overall positive experience with Agile. At the beginning (several years ago) I was not as happy with the format but they are constantly making improvements and we are very pleased with the current format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Fisher

Agile is Great!

2016-05-16

The customization we've been able to work on together has greatly improved our overall product we are able to provide to our patrons.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Agile Ticketing Solutions


¿Susan ¿ Thank you so much for the wonderful review. We are grateful for all the suggestions, guidance and help over the last 7 years. The knowledge we gained from your organization has helped us understand the needs of our film festival and art house clients. We look forward to many more years ahead.¿

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Lori Reinhart

Agile Ticketing is the most comprehensive ticketing software I've used.

2016-05-20

But for those tasks that happen less frequently and when I need help remembering how I did it the last time, the Agile support team is always there for me.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Agile Ticketing Solutions


Lori - you are amazing. Thank you so much for your review. We love it when our clients call in. It gives us a chance to talk about all the new features!

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