Aloha POS Pricing, Features, Reviews & Comparison of Alternatives

Aloha POS

Restaurant POS system optimized for handheld devices

3.53/5 (50 reviews)

Aloha POS overview

NCR Aloha POS is a restaurant POS (point-of-sale) system that is flexible and scalable to any size and type of restaurant whether it is fine dining or quick service. It is a fully featured solution that is available as a stand-alone system or as a web-based program. Aloha POS enables mobile ordering and payment, table and reservation management, takeout and delivery mapping, as well as kitchen production.

Aloha POS offers users an intuitive visual interface that supports check spitting, card processing, loyalty programs and gift cards. There is also a mobile version of NCR Aloha POS software available for iPad and iPhone.



Aloha POS offers a variety of summary reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed. If an item is running low, users will be able to see exactly how much stock is left and all data is synchronized between devices including handhelds and mobiles connected to the Aloha POS app.

If the establishment's internet goes down, Aloha POS will still process and take orders thanks to its multiple layers of redundancy. The NCR company offers free software upgrades and next generation hardware terminals every five years.
www.ncr.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Aloha POS screenshot: Aloha POS is available on iTunes for iPhone and iPadAloha POS screenshot: Aloha POS is optimized for handheld devicesAloha POS screenshot: With the Aloha POS iPhone app users can take orders tables or tabs  Aloha POS screenshot: Aloha POS iPhone app users can take orders by individual seats Aloha POS screenshot: Users can add modifiers to each order using the Aloha iPhone app Aloha POS screenshot: Users can apply gift cards and and promos using the Aloha iPhone app

Aloha POS reviews

Value for money
Features
Ease of use
Customer support
  3.2
  3.7
  3.7
  3.0
Nichole Stallings

Aloha! Hello!

Used daily for 2+ years
Reviewed 2017-12-10
Review Source: Software Advice

Aloha is a lifesaver! I have used many many systems in my 10 years as a waitress and the majority of the companies I have worked for prefer Aloha. The amount of modifiers per entree items help with being intuitive and helps with server training as well. Each entree can be assigned certain buttons that help the servers efficiently place orders with ease of access. There is also a way to add and delete buttons so that should your menu change or need updating, there is a way to update within 24 hours.

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Peter Madden

It always comes down to service

Used occasionally for 1-2 years
Reviewed 2017-04-20
Review Source: Software Advice

I withheld final payment for the system until all the kinks were worked out and toward the end, I was told I was being given a discount of 10%. I still paid the full contracted amount that was agreed upon before the system was installed, but was confused how the discount was applied since the payment was the same. After many discussions, I finally understood: I was given a pre-purchase discount that sales personnel are allowed to give at their discretion. Someone in billing told me that "I was chosen" for the discount and it did not have to be given and she hoped that would show me their level of commitment. I told her, though the discount was appreciated when it was given months before, the initial discount had nothing to do with the service issues that occurred at installation, hence, that discount could not be applied to the problem. I told her that as a restaurant owner, I could not give someone a gift card as a gesture of generosity, and then, if when using it they had a bad experience, tell them, "at least you didn't pay full price"!

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Kathy O'Connell

Aloha POS works great

Used daily for 2+ years
Reviewed 2017-12-09
Review Source: Software Advice

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system. The staff finds it very easy to use as well. Very few problems.

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Vince Schallenberg

Ease of use Software

Used daily for 2+ years
Reviewed 2017-05-08
Review Source: Software Advice

Been using Aloha POS software at three of our restaurants. Easy to train staff. Only negative is that NCR is too big of company to respond to customers needs on a timely basis.

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Don Paone

POS functionality

Used daily for 2+ years
Reviewed 2018-01-17
Review Source: Software Advice

It is too difficult to navigate the back of the house functionality. There are too many steps involved.

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Aloha POS pricing

Pricing options
Subscription
View Pricing Plans

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.

Aloha POS features

Electronic Payments
Mobile Integration

API (342 other apps)
Activity Dashboard (203 other apps)
Activity Tracking (148 other apps)
Automatic Notifications (190 other apps)
Automatic Reminders (179 other apps)
CRM Integration (125 other apps)
Calendar Management (171 other apps)
Contact Database (122 other apps)
Custom Fields (141 other apps)
Customer Database (146 other apps)
Customizable Branding (179 other apps)
Customizable Reporting (152 other apps)
Customizable Templates (154 other apps)
Data Import/Export (167 other apps)
Email Integration (180 other apps)
Reporting & Statistics (214 other apps)
Social Media Integration (155 other apps)
Third Party Integration (196 other apps)

Additional information for Aloha POS

Key features of Aloha POS

  • Multi-functional POS
  • Enter orders
  • Payments
  • Streamline food preparation
  • Delivery management
  • Fixed POS terminals
  • Built for handheld devices and mobile phones
  • On-premise POS software with data services in the cloud
  • Continued functionality without internet
  • Multiple layers of redundancy
  • Consumer engagement
  • Security
  • Employee theft
  • Reports
  • Total sales reports
  • Server sales reports
  • Product mix reports
  • Labour costs reports
  • Item sales reports
  • Category sales reports
  • Service speed reports
View All Features

Benefits

Aloha POS is available as both an on-premise software and a cloud-based service with data storage.

Restaurant owners and managers can streamline their restaurant’s processes including order routing, breakdowns, and kitchen management.

Aloha POS offers a variety of reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed.

Aloha POS is an ideal solution for all restaurant types or sizes and thanks to its flexibility, users can add or remove products from their software package at anytime.

Security features offered by Aloha POS include threat detection, employee theft and compromise prevention.