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NCR Aloha vs Ambur Comparison

Overview

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

Ambur is an all-in-one point of sale (POS) system for taking orders, making payments and back of house management, for restaurants and bars

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(71)

5

4

3

2

1

24

22

11

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

3.2

(10)

5

4

3

2

1

3

1

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
20%
would recommend this app

Pros

The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

Good idea, design is good and easy to use for the most part. As long as you are only using one Ipad it works well most of the time.
This is actually a big negative if you are wanting to run a customer loyalty program. Ambur is great with your wifi.
Any business always wants to find ways to save money and time. This is the best solution for me and I'm sure many users feel the same way.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

It was not easy to use on the front end and the reporting functionality is terrible. The training was the worst I've ever seen.
Then Ambur blamed us for re-starting the frozen App. Then wasted more time handling chargebacks.
This is a mom and pop platform. Support is worse than that.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features50
  • API
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Attendance Management
  • Authentication
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Business Analysis
  • Categorization
  • Contact Database
  • Credit Card Processing
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Employee Management
  • Financial Management
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reservations Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Secure Login
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Third Party Integration
  • Time Clock
  • Time Clock Integration
  • Total features23
  • API
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Attendance Management
  • Authentication
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Business Analysis
  • Categorization
  • Contact Database
  • Credit Card Processing
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Employee Management
  • Financial Management
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reservations Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Secure Login
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Third Party Integration
  • Time Clock
  • Time Clock Integration

Integrations

  • Total integrations19
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NCR Aloha vs. Ambur

See how NCR Aloha and Ambur stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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