Aloha POS vs Brigade POS Comparison

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Overview

Aloha POS is a multi-functional restaurant point-of-sale (POS) system with optimization for handheld and mobile devices

Brigade POS is a web-based point-of-sale solution for restaurants to manage their front desk & floor operations, menu, staff,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.6

(59)

5

4

3

2

1

18

17

11

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

5.0

(10)

5

4

3

2

1

10

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers.
Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this.
This was clearly designed by restauranteurs and is really amazing.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

The printers gave us a little trouble but was able to trouble shoot and had a solution to us in just TWO days. I miss have a "payout" option to keep track of drawer payouts for goods.
Having used Aloha for the last 3 years, I became more and more frustrated with our system.
We've used (and hated) Lavu, Breadcrumb, and Revel.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features16
  • Accounting Management
  • Activity Dashboard
  • Appointment Management
  • Authentication
  • Billing & Invoicing
  • Categorization
  • Check Processing
  • Communication Management
  • Credit Card Processing
  • Customizable Categories
  • Data Synchronization
  • Delivery Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Employee Management
  • Expense Tracking
  • Gift Card System
  • Labor Cost Reporting
  • Mobile Integration
  • Order Entry
  • Order Processing
  • POS
  • POS Integration
  • Planning Tools
  • Product Catalog
  • Productivity Reporting
  • Sales Reporting
  • Search Functionality
  • Summary Reports
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Workflow Management
  • Total features19
  • Accounting Management
  • Activity Dashboard
  • Appointment Management
  • Authentication
  • Billing & Invoicing
  • Categorization
  • Check Processing
  • Communication Management
  • Credit Card Processing
  • Customizable Categories
  • Data Synchronization
  • Delivery Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Employee Management
  • Expense Tracking
  • Gift Card System
  • Labor Cost Reporting
  • Mobile Integration
  • Order Entry
  • Order Processing
  • POS
  • POS Integration
  • Planning Tools
  • Product Catalog
  • Productivity Reporting
  • Sales Reporting
  • Search Functionality
  • Summary Reports
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Workflow Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloha POS vs. Brigade POS

See how Aloha POS and Brigade POS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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