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NCR Aloha vs Jolt Comparison

Overview

Aloha POS is a multi-functional restaurant point-of-sale (POS) system with optimization for handheld and mobile devices

Jolt is an operations platform for any business, encompassing employee management and food safety compliance. The software...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(68)

5

4

3

2

1

23

21

11

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

5

4

3

2

1

191

53

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

The price is great and the training/support has been top notch. There is a ton of flexibility and customization in the system and we are really excited about all of the things Jolt can help us do.
At first it can seem overwhelming but after a short tutorial it will be quite easy. Also customer service is superb because they want you to succeed.
Jolt offers very good value for money for a number of features it has and the support is excellent from the Jolt team, we had this up and running within two weeks of signing up.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.
Now we have pens and there is no questioning who prepared an item, when or at what point it expires.
Setting up reminders for a task list (e.g. every 3 months) I personally find confusing.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features16
  • API
  • Activity Tracking
  • Attendance Management
  • Attendance Tracking
  • Auditing
  • Authentication
  • Automatic Notifications
  • Categorization
  • Corrective Actions
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Categories
  • Customizable Reporting
  • Data Import
  • Data Synchronization
  • Delivery Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Time Tracking
  • Forecasting
  • Forms Management
  • Inspection Management
  • Label Printing
  • Labeling
  • Labor Cost Reporting
  • Mobile Integration
  • Monitoring
  • Order Entry
  • Order Processing
  • POS
  • Performance Appraisal
  • Performance Reports
  • Product Catalog
  • Productivity Reporting
  • Reminders
  • Reporting & Statistics
  • Sales Reporting
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Time Clock
  • Time Clock Integration
  • Trend Analysis
  • Total features36
  • API
  • Activity Tracking
  • Attendance Management
  • Attendance Tracking
  • Auditing
  • Authentication
  • Automatic Notifications
  • Categorization
  • Corrective Actions
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Categories
  • Customizable Reporting
  • Data Import
  • Data Synchronization
  • Delivery Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Time Tracking
  • Forecasting
  • Forms Management
  • Inspection Management
  • Label Printing
  • Labeling
  • Labor Cost Reporting
  • Mobile Integration
  • Monitoring
  • Order Entry
  • Order Processing
  • POS
  • Performance Appraisal
  • Performance Reports
  • Product Catalog
  • Productivity Reporting
  • Reminders
  • Reporting & Statistics
  • Sales Reporting
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Time Clock
  • Time Clock Integration
  • Trend Analysis

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NCR Aloha vs. Jolt

See how NCR Aloha and Jolt stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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