Aloha POS vs Koomi POS Comparison

Overview

Aloha POS is a multi-functional restaurant point-of-sale (POS) system with optimization for handheld and mobile devices

Koomi POS is a point of sale solution which helps quick-service restaurants and takeaways streamline operations. With applications...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.6

(59)

5

4

3

2

1

18

17

11

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.4

(70)

5

4

3

2

1

43

19

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use.
I usually change my settings and prices at home with my phone. The fact it's an app on a tablet is also super nice.
Excellent customer service. Great technical support when needed.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

Unfortunately, the app has problem connecting with my wifi (sometimes it might be connections problem) but it seems I'm not the only one having those issues.
Had some bugs in the beginning (not that many) but that were really inconvenient for the work flow. Those problems took many months to get fixed.
As someone who is an owner, working in the restaurant, I have very little time to sit down and trouble shoot new software.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Authentication
  • Automatic Notifications
  • Categorization
  • Client Management
  • Clock In / Out
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Gift Card System
  • Labor Cost Reporting
  • Mobile Integration
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Processing
  • POS
  • POS Integration
  • Price Management
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Time Clock
  • Transaction History
  • Total features31
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Authentication
  • Automatic Notifications
  • Categorization
  • Client Management
  • Clock In / Out
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Gift Card System
  • Labor Cost Reporting
  • Mobile Integration
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Processing
  • POS
  • POS Integration
  • Price Management
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Time Clock
  • Transaction History

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloha POS vs. Koomi POS

See how Aloha POS and Koomi POS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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