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NCR Aloha vs Ordyx Comparison

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Overview

Aloha POS is a multi-functional restaurant point-of-sale (POS) system with optimization for handheld and mobile devices

Ordyx is a hybrid POS system with SMS messaging, inventory management, and loyalty programs, compatible with PC, Mac, iPhone,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(67)

5

4

3

2

1

23

20

11

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

3.3

(21)

5

4

3

2

1

2

10

4

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

The customer support need some improvement , they have all been nice helpful except that most never identify themselves.
There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company.
Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction.
Onboarding was the most negative part of our experience. Complete lack of communication/understandin.
Clunky interface, MAJOR reporting error, lack of customer service. In the face of these major issues we were not contacted by management and no effort was made to keep our business.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • Accounting Integration
  • Administrative Reporting
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Barcode Scanning
  • Caller ID
  • Categorization
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Delivery Tracking
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Scheduling
  • GPS Integration
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • Order Approval
  • Order Confirmation
  • Order Entry
  • Order Processing
  • Overtime Tracking
  • POS
  • Payroll Integration
  • Product Catalog
  • Productivity Reporting
  • QuickBooks Integration
  • Real Time Reporting
  • Receipt Management
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Rewards Management
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Stock Management
  • Summary Reports
  • Third Party Integration
  • Time Clock
  • Vendor Management
  • Total features50
  • Accounting Integration
  • Administrative Reporting
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Barcode Scanning
  • Caller ID
  • Categorization
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Delivery Tracking
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Scheduling
  • GPS Integration
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • Order Approval
  • Order Confirmation
  • Order Entry
  • Order Processing
  • Overtime Tracking
  • POS
  • Payroll Integration
  • Product Catalog
  • Productivity Reporting
  • QuickBooks Integration
  • Real Time Reporting
  • Receipt Management
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Rewards Management
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Stock Management
  • Summary Reports
  • Third Party Integration
  • Time Clock
  • Vendor Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NCR Aloha vs. Ordyx

See how NCR Aloha and Ordyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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