Aloha POS vs Rain Point of Sale Comparison

Overview

Aloha POS is a multi-functional restaurant point-of-sale (POS) system with optimization for handheld and mobile devices

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.6

(59)

5

4

3

2

1

18

17

11

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.2

(57)

5

4

3

2

1

34

11

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Pros

In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
We have been with Rain POS from the beginning and the improvements have been great. Customer service is very good.
I love most about Rain aside from it's features is how helpful and accommodating their customer service representatives are.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.

Cons

The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.
I have desperately tried to get these issues corrected. When I requested a refund they said the fees were non-refundable after the migration is complete.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features16
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Authentication
  • Automatic Notifications
  • Barcode Scanning
  • CRM Integration
  • Categorization
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Categories
  • Customizable Reporting
  • Data Synchronization
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Labor Cost Reporting
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • POS
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Purchase Order Management
  • Real Time Notifications
  • Repair Tracking
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • SEO Management
  • Sales Reporting
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Summary Reports
  • Supplier Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management
  • Total features42
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Authentication
  • Automatic Notifications
  • Barcode Scanning
  • CRM Integration
  • Categorization
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Categories
  • Customizable Reporting
  • Data Synchronization
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Labor Cost Reporting
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • POS
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Purchase Order Management
  • Real Time Notifications
  • Repair Tracking
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • SEO Management
  • Sales Reporting
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Summary Reports
  • Supplier Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloha POS vs. Rain Point of Sale

See how Aloha POS and Rain Point of Sale stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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