Alpega vs SimplyBook.me Comparison

Overview

Alpega is a cloud-based TMS solutions connect supply chain partners across logistics ecosystems via a SaaS platform to collaboratively...

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(60)

5

4

3

2

1

27

21

6

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

555

218

32

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The organization could be nice if it was more user friendly and much more reliable.
Transwide is very easy to use and they provide outstanding customer service.
VERY EASY TO USE AND USER FRIENDLY. I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE.

Pros

A great software, very flexible and easy to implement in various business realities we have implemented it for a photographs studio and they loved it.
It is a great product-- I am only on free version, I can imagine the benefits when I grow and move to a paid plan. I appreciate that I am allowed to grow my business on the free plateform.
The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic.

Cons

The notifications are sometimes delayed, on when they are going to have outages.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.
Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features22
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Cost Analysis
  • Cost Estimating
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Management
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Risk Assessment
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Shipping Management
  • Social Media Integration
  • Subscription Management
  • Supplier Management
  • Supply Chain Collaboration
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transportation Management
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Cost Analysis
  • Cost Estimating
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Management
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Risk Assessment
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Shipping Management
  • Social Media Integration
  • Subscription Management
  • Supplier Management
  • Supply Chain Collaboration
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transportation Management
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations24
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alpega vs. SimplyBook.me

See how Alpega and SimplyBook.me stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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