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Alpega vs Switchboard Comparison

Overview

Alpega is a cloud-based TMS solutions connect supply chain partners across logistics ecosystems via a SaaS platform to collaboratively...

Switchboard is a cloud-based transportation management solution that helps trucking businesses streamline fleet and logistics...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(60)

5

4

3

2

1

27

21

6

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.5

(10)

5

4

3

2

1

7

1

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The organization could be nice if it was more user friendly and much more reliable.
Transwide is very easy to use and they provide outstanding customer service.
VERY EASY TO USE AND USER FRIENDLY. I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE.

Pros

ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE.
We are satisfied with the software and very satisfied with the customer service. Staff is very helpful and knowledgeable.
Ease of use for the drivers. Good interface for management staff.

Cons

The notifications are sometimes delayed, on when they are going to have outages.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.
Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Cons

I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others.
STILL NOT PROPERLY TESTED, MILEAGES ARE ALL OVER THE PLACE, CUSTOMER SERVICE IS REALLY POOR, THE APP SHOWS THE SAME UNIT IN DIFFERENT CITIES AT THE SAME TIME N THE APP.
It puts the driver in On Duty not driving if they forget to tap off duty. But I think that's the law.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features22
  • API
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Billing & Invoicing
  • Chat
  • Compliance Management
  • Contact Database
  • Cost Analysis
  • Cost Estimating
  • Demand Planning
  • Dispatch Management
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Event Tracking
  • GPS
  • GPS Integration
  • Geolocation
  • Inspection Management
  • Instant Messaging
  • Inventory Management
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Planning Tools
  • Procurement Management
  • Purchase Order Management
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Route Optimization
  • Scheduling
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Collaboration
  • Task Planning
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Transportation Management
  • Work Order Management
  • Total features33
  • API
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Billing & Invoicing
  • Chat
  • Compliance Management
  • Contact Database
  • Cost Analysis
  • Cost Estimating
  • Demand Planning
  • Dispatch Management
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Event Tracking
  • GPS
  • GPS Integration
  • Geolocation
  • Inspection Management
  • Instant Messaging
  • Inventory Management
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Performance Management
  • Performance Reports
  • Personalized Profiles
  • Planning Tools
  • Procurement Management
  • Purchase Order Management
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Route Optimization
  • Scheduling
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Collaboration
  • Task Planning
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Transportation Management
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alpega vs. Switchboard

See how Alpega and Switchboard stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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