Alpega vs Trip Master Comparison

Overview

Alpega is a cloud-based TMS solutions connect supply chain partners across logistics ecosystems via a SaaS platform to collaboratively...

Trip Master is a transit management software which supports paratransit & NEMT operations with automated scheduling, reservation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(60)

5

4

3

2

1

27

21

6

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.5

(93)

5

4

3

2

1

53

35

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The organization could be nice if it was more user friendly and much more reliable.
Transwide is very easy to use and they provide outstanding customer service.
VERY EASY TO USE AND USER FRIENDLY. I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE.

Pros

Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.
Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.
Who doesnt love cloud based applications. Its amazing that it can be logged into from anywhere.

Cons

The notifications are sometimes delayed, on when they are going to have outages.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.
Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Cons

My only complaint is the drop down boxes. They do not disappear on their own and the logout tab is directly under the mobile message tab so you accidentally log out if your not careful.
There is no notification when you receive a message from a driver. If you are manually scheduling there is no way to tell if the person is riding long.
Was thrown into mangers position after an unfortunate accident, had to learn to use Trip Master on my own. A couple phone calls, and a short online session...up and running on my own.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features22
  • API
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Management
  • Communication Management
  • Cost Analysis
  • Cost Estimating
  • Customizable Reporting
  • Data Import/Export
  • Electronic Signature Capture
  • Event Tracking
  • GPS
  • History Tracking
  • IVR / Voice Recognition
  • Incident Management
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Planning Tools
  • Procurement Management
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Risk Assessment
  • Route Management
  • Route Optimization
  • Self Service Portal
  • Shipping Management
  • Supplier Management
  • Supply Chain Collaboration
  • Support Ticket Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Timeline Management
  • Transportation Management
  • User Management
  • Total features25
  • API
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Management
  • Communication Management
  • Cost Analysis
  • Cost Estimating
  • Customizable Reporting
  • Data Import/Export
  • Electronic Signature Capture
  • Event Tracking
  • GPS
  • History Tracking
  • IVR / Voice Recognition
  • Incident Management
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Planning Tools
  • Procurement Management
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Risk Assessment
  • Route Management
  • Route Optimization
  • Self Service Portal
  • Shipping Management
  • Supplier Management
  • Supply Chain Collaboration
  • Support Ticket Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Timeline Management
  • Transportation Management
  • User Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alpega vs. Trip Master

See how Alpega and Trip Master stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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