Alpega Pricing Plan & Cost Guide

Alpega

Cloud-based transportation management system (TMS)

4.1/5 (60 reviews)

Alpega Pricing

Starting from: $500.00/month

Pricing model: Subscription

Contact Alpega for pricing information.

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Alpega Pricing Reviews

Pros
  • The organization could be nice if it was more user friendly and much more reliable.Jake H.Read the full review
  • Transwide is very easy to use and they provide outstanding customer service.Verified ReviewerRead the full review
  • VERY EASY TO USE AND USER FRIENDLY. I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE.JOSH W.Read the full review
Cons
  • The notifications are sometimes delayed, on when they are going to have outages.Aimie T.Read the full review
  • Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.Dave P.Read the full review
  • Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.Kellee R.Read the full review
85%
recommended this to a friend or a colleague

1 reviewers had the following to say about Alpega's pricing:

Tom McElhaney

Transwide

Reviewed 2014-05-16
Review Source: Capterra

I have no other web based scheduling systems to compare it to, so I ask carriers that do. There are only a few carriers that use web based systems like this and they think Transwide is the best. The customer service person I deal with is Stephanie and she is fantastic. The only reason I rated customer service where I did is because if she isn't there the service level drops very low. A major concern of this system is that it is wide open. Anyone that uses the system can wreck havoc on it. They can delete appointments, activate schedules, delete schedule templates, etc with no traceability. Inserting a new group in a schedule is impossible without doing a whole new schedule. That is extremely time consuming.

Response from Wolters Kluwer Transport Services


Thanks for the valuable feedback Tom. We agree, Stephanie is fantastic. You'll be glad to know that Transwide is opening a 2nd Support office on June 1st, in Pittsburgh, to provide additional localized support and increased response time and quality. Separately, the software definitely allows for role-based access to certain areas of functionality. We'll have Support contact you to help configure the user roles at your facility..

Rating breakdown

Ease of use
Customer support

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