Ambur Features

Ambur

iPad optimized POS system for restaurants

3.17/5 (9 reviews)

Ambur Feature Summary

  • Front of house management
  • Business management tools
  • Secure system
  • Take detailed orders
  • Split checks and offer payment methods
  • Assign order types
  • Manages reservations and remember guest details
  • Permissions based access
  • Automatically calculate payroll
  • Staff time-clock
  • Detailed reports
  • Add, edit, or 86 menu items
  • Categorize menu items
  • Integrated payment processor
  • PCI compliant
  • Stores data locally without internet connection
  • Modify orders
  • Custom table layout
  • Integrated credit card processing

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (358 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


179 reviews

See all iPhone Apps

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Ambur Feature Reviews

8 reviewers had the following to say about Ambur's features:

Suzanne Vargas

Better before the buyout

2017-01-05

We have used this in a pub setting for 4 years. The pricing structure changed along with the owners about a year ago. It went downhill after that.

Pros

Very customizable.

Cons

Their customer service is awful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering Ambur

Turn off automatic updates and don't update until the update has been out for a few weeks. They seem to put out new versions with many issues.

Source: Capterra
Helpful?   Yes   No
Read more
Jeff Schweitzer

Nightmare from Day 1

2016-08-10

No phone support for Ambut, only email. Our 2nd day, the system froze while batching credit cards, so we restarted it.

Pros

Attractive layout of menu items.

Cons

Bad, weak reporting, difficult to get accurate sales data. Very slow customer support, some of them are good, some just blame the user for problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Ambur

Get a very good router and it might work. We are high volume restaurant, and thyis system, while very inexpensive, is not robust enough for 40 employee operation.

Source: Capterra
Helpful?   Yes   No
Read more
James Doucette

There is no customer support

2017-06-13

Support is worse than that. Design and usee of system is there, but this company doesn't understand the urgency needed for support.

Pros

Good idea, design is good and easy to use for the most part.

Cons

Whenever it doesn't work...there is literally zero customer support, even for mission critical events. Sales data is NOT reliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joe Lennon

Stay Away

2018-11-19

Pros

None, this thing is a disaster for restaurants. I installed it and switched it off within 48 hours. Stay away

Cons

It was not easy to use on the front end and the reporting functionality is terrible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
John Inman

2013-11-03

I hope to see Ambur come up with an app that allows customers to order from their mobile device from anywhere that would connect to my system outside of my wifi.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Mark Yamamoto

2012-02-13

A great feature is that they use Dropbox to back up your information.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Mark Jamison

Ambur Support Stinks

2018-03-13

Pros

A more than adequate software program for running a restaurant. Simple to use and update. Does virtually everything you need it for.

Cons

Customer support is horrendous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Pervaiz Minhas

2011-06-15

We were one of the first testing sites for Ambur and we really glad we took the time to try Ambur.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more