Ameyo vs Dialpad Sell Comparison

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide

Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$95.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(25)

5

4

3

2

1

12

8

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.7

(3)

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We found resources from Drishti very supportive and flexible. Issues reported from our end are resolved in very supportive manner.
The Ameyo software is stable, user friendly and efficient system.
Need better resolution rate(SLA). Lacks updating its clients about new features and pricing.

Pros

Cons

Horrific and I would request anyone who is reading this review to get in touch with me to understand what we are going through.
We have asked extra requirements, which were delivered on time as required. No system failure since installation date (year 2013).
Sometimes when you receive a call, the given profile of the customer doesn't appear on your screen and it tends to lag when there's a queuing of calls.

Cons

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features43
  • API
  • Access Control
  • Action Item Tracking
  • Activity Dashboard
  • Archiving & Retention
  • Assessment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Contact History
  • Contact Management
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Reporting
  • Data Filtering
  • Data Synchronization
  • Disaster Recovery
  • Email Integration
  • Employee Management
  • Employee Self Service
  • Feedback Management
  • File Transfer
  • Goal Setting / Tracking
  • Help Desk Management
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • On-Demand Recording
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sentiment Analysis
  • Single Sign On
  • Text to Speech
  • Training Management
  • Trend Analysis
  • Usage Tracking
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • Workflow Management
  • Total features38
  • API
  • Access Control
  • Action Item Tracking
  • Activity Dashboard
  • Archiving & Retention
  • Assessment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Contact History
  • Contact Management
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Reporting
  • Data Filtering
  • Data Synchronization
  • Disaster Recovery
  • Email Integration
  • Employee Management
  • Employee Self Service
  • Feedback Management
  • File Transfer
  • Goal Setting / Tracking
  • Help Desk Management
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • On-Demand Recording
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sentiment Analysis
  • Single Sign On
  • Text to Speech
  • Training Management
  • Trend Analysis
  • Usage Tracking
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations44
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ameyo vs. Dialpad Sell

See how Ameyo and Dialpad Sell stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.