Ameyo vs WorkClout Comparison

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide

WorkClout is cloud software application that helps manufacturing & industrial labor perform to their highest potential by...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(25)

5

4

3

2

1

12

8

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.9

(35)

5

4

3

2

1

32

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We found resources from Drishti very supportive and flexible. Issues reported from our end are resolved in very supportive manner.
The Ameyo software is stable, user friendly and efficient system.
Need better resolution rate(SLA). Lacks updating its clients about new features and pricing.

Pros

What I like about WorkClout Performance Support module has been the ability to tie performance metrics to worker training in an elegant way.
Super easy to use; great interface; great price and customer service.
It is good for basic skills training for businesses at an affordable price.

Cons

Horrific and I would request anyone who is reading this review to get in touch with me to understand what we are going through.
We have asked extra requirements, which were delivered on time as required. No system failure since installation date (year 2013).
Sometimes when you receive a call, the given profile of the customer doesn't appear on your screen and it tends to lag when there's a queuing of calls.

Cons

But they have been aggressive in providing us with every feature we needed upfront.
Since I've started to use this software, I haven't encounter anything that I dislike.
After months of searching. WorkClout solved our problems.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features43
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Blended Learning
  • Business Intelligence
  • CRM Integration
  • Call Recording
  • Call Routing
  • Call Transfer
  • Change Management
  • Chat
  • Contact History
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Reporting
  • Data Filtering
  • Disaster Recovery
  • Document Generation
  • Document Management
  • Email Integration
  • Email Notifications
  • Employee Management
  • Employee Self Service
  • Equipment Maintenance
  • Forecasting
  • Forms Management
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Learning Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Production Yield Analysis
  • Productivity Reporting
  • Progressive Dialing
  • Quality Control
  • Queue Manager
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Supplier Management
  • Support Ticket Management
  • Synchronous Learning
  • Task Management
  • Text to Speech
  • Training Management
  • Training Record Management
  • Visual Analytics
  • Voice Mail
  • Work History
  • Workflow Management
  • Total features41
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Blended Learning
  • Business Intelligence
  • CRM Integration
  • Call Recording
  • Call Routing
  • Call Transfer
  • Change Management
  • Chat
  • Contact History
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customizable Reporting
  • Data Filtering
  • Disaster Recovery
  • Document Generation
  • Document Management
  • Email Integration
  • Email Notifications
  • Employee Management
  • Employee Self Service
  • Equipment Maintenance
  • Forecasting
  • Forms Management
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Learning Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Production Yield Analysis
  • Productivity Reporting
  • Progressive Dialing
  • Quality Control
  • Queue Manager
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Supplier Management
  • Support Ticket Management
  • Synchronous Learning
  • Task Management
  • Text to Speech
  • Training Management
  • Training Record Management
  • Visual Analytics
  • Voice Mail
  • Work History
  • Workflow Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ameyo vs. WorkClout

See how Ameyo and WorkClout stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.