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Amity vs Contact Boss Comparison

Overview

Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right...

Contact Boss is a database management solution designed to help small to midsize retail businesses, non-profits, & entrepreneurs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(7)

5

4

3

2

1

2

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(10)

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features13
  • API
  • Access Control
  • Action Management
  • Activity Tracking
  • Ad hoc Reporting
  • Auditing
  • Automatic Notifications
  • Built-In Database
  • Bulk Send
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customizable Reporting
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Profiling
  • Data Replication
  • Data Storage Management
  • Database Integration
  • Desktop Notifications
  • Electronic Data Interchange
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Employee Profile
  • Event Logs
  • Event Triggered Actions
  • Lead Management
  • Member Account Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Pipeline Reports
  • Productivity Reporting
  • Progress Reports
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Revenue Recognition
  • Rules-Based Workflow
  • Sales Reporting
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Status Reporting
  • Summary Reports
  • Support Ticket Management
  • Task Planning
  • Third Party Integration
  • User Management
  • Website Integration
  • Total features48
  • API
  • Access Control
  • Action Management
  • Activity Tracking
  • Ad hoc Reporting
  • Auditing
  • Automatic Notifications
  • Built-In Database
  • Bulk Send
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customizable Reporting
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Profiling
  • Data Replication
  • Data Storage Management
  • Database Integration
  • Desktop Notifications
  • Electronic Data Interchange
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Employee Profile
  • Event Logs
  • Event Triggered Actions
  • Lead Management
  • Member Account Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Pipeline Reports
  • Productivity Reporting
  • Progress Reports
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Revenue Recognition
  • Rules-Based Workflow
  • Sales Reporting
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Status Reporting
  • Summary Reports
  • Support Ticket Management
  • Task Planning
  • Third Party Integration
  • User Management
  • Website Integration

Integrations

  • Total integrations19
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Amity vs. Contact Boss

See how Amity and Contact Boss stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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