Amity vs PxidaCX Comparison

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Overview

Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right...

PxidaCX is a cloud-based customer experience solution which assists small to medium sized businesses with feedback analysis...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(7)

5

4

3

2

1

2

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features13
  • API
  • Action Management
  • Activity Tracking
  • Benchmarking
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Profiling
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Email Marketing Management
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Multi-Channel Distribution
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Notifications
  • Resource Management
  • Revenue Recognition
  • Rules-Based Workflow
  • Summary Reports
  • Support Ticket Management
  • Survey Management
  • Surveys & Feedback
  • Task Planning
  • Trend Analysis
  • Visual Analytics
  • Total features20
  • API
  • Action Management
  • Activity Tracking
  • Benchmarking
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Profiling
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Email Marketing Management
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Multi-Channel Distribution
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Notifications
  • Resource Management
  • Revenue Recognition
  • Rules-Based Workflow
  • Summary Reports
  • Support Ticket Management
  • Survey Management
  • Surveys & Feedback
  • Task Planning
  • Trend Analysis
  • Visual Analytics

Integrations

  • Total integrations19
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Amity vs. PxidaCX

See how Amity and PxidaCX stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.