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Kommo vs Close Comparison
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Overview
Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication,...
Close is the sales engagement CRM that helps SMBs turn more leads into revenue. A multichannel platform, Close lets you email,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
15
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
29
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I like that it is very easy to use and intuitive, features drag and drop approach in their user interface, provides great capabilities for collaboration between teams, and is relevantly affordable.
Iurii K.
I like to use amoCRM, because this service is highly stable, provides a huge number of useful functions and easily integrates with the social networks we need.
The main advantage of amoCRM is the ease and simplicity of implementation of business processes. The intuitive interface made it possible for employees to quickly adapt to the system.
Pros
I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.
Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.
Anna K.
Cons
There are flaws that are associated with lack of integration and low speed. In the standard version there is no normal environment for working with mail, an insufficient level of technical support.
Technical support staff was in no hurry to solve the problems that we contacted them several times. Due to a poorly working email client, we had to use other software.
It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.
Cons
The only negative thing I have to say is that close.io does not work really well with HTML emails.
Nir A.
It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.
James T.
It's missing some features that other CRMs have, especially for the price.
Key features
- Total features140
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Batch Processing
- Behavior Tracking
- Business Card/Badge Scanning
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Tracking
- Call Transfer
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Community Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contextual Search
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Management
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR/Voice Recognition
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Membership Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progress Tracking
- Project Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Shared Contacts
- Signature Management
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Visual Analytics
- Voice Mail
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Management
- XML/RSS
- Total features121
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Batch Processing
- Behavior Tracking
- Business Card/Badge Scanning
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Tracking
- Call Transfer
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Community Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contextual Search
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Management
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR/Voice Recognition
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Membership Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progress Tracking
- Project Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Shared Contacts
- Signature Management
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Visual Analytics
- Voice Mail
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Management
- XML/RSS
Integrations
- Total integrations74
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations87
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
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