Kommo Reviews - Page 5

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Dear Konstantin! Thank you for your review! We are very proud that you have given us such a high score. We will keep it!

Simple login to work at a basic level. Next, it is difficult to understand with the system, because the interface is not simple, the functionality is mass and it is not always clear where to find the necessary module. But in general, not bad, especially if the developers decide the question with the training materials.

Information for full-fledged work is not enough, because there are no webinars on the functional and there is no internal training. There is no logging of information for users.

Easy to use Interface is user-friendly Tags for leads make organization easier Pipeline view is a nice feature Spreadsheet importation is customizable

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In general, CRM is not bad, it helps to increase the efficiency of the work of managers, a simple and intuitive interface does not cause problems with mastering. A good reminder system and customer accounting analyzer that allows you to see the entire history of transactions.

There are flaws that are associated with lack of integration and low speed. In the standard version there is no normal environment for working with mail, an insufficient level of technical support.

We in the company refused to use this CRM. For start-up companies, service is still suitable for solving simple tasks, but not for us. The only advantage that we found is an excellent design, here the developers have tried.

Their support service is terrible: it does not solve problems, it does not help at all. The service is unstable: it often slows down. Many functions: sales funnels, automatic actions - in fact do not function.

It is easy to use and affordable and packed with detailed pipelines and surprising features such as the built-in VoIP which enables you to dial directly from the contact’s entry; it records all phone calls so you can playback or monitor the team’s calls. The dashboard is uncluttered and if you are patient enough to learn how to do it, you can customize the dashboard widgets. The UI brings in the familiarity of social networks with adds to the ease in navigation. The built-in team messaging is ace in adding that collaborative touch. I quite like the single screen view of a customer’s stage in the buying cycle and how they move through the sales process.

It doesn’t bother me, but one thing would be that as the business grows you gotta check whether AmoCRM will scale with the business growth.

- online crm - working as a time-managment for all the office - can buy for several accounts - control by the manager or director - possible to make quick notes

To make function "to add" more bright or bigger to see at the first sight May be would be better to make the colors brighter and lines more contrast.

amoCRM is a simple and convenient system, thanks to which it is very easy to keep a record of customers and transactions. The main advantage of this system is the convenient and simple functionality of relatively more expensive counterparts.

If there is any failure on your system or you need to change something, you will not have to count on technical support - it works very slowly, and the answers are given in templates.

Excellent CRM. A huge advantage for me is the availability of the desktop version. While working I have to open a lot of tabs. Losing there is necessary - easy. And I find the desktop program without problems.

I have not found any flaws for all the time using CRM. Even when there was no access for technical reasons from our side, the support service tried to help us and made recommendations for fixing the problem.

Sales funnel dividing methodology, overall user experience, easy to set up your first new account in the system.

Sometimes it freezes and there is a lack of a good JS transition between pages and actions for end-user.

Hey Ilia, Thanks for your feedback! We're delighted that you're enjoying using amoCRM. We'll do our best to make the experience even smoother and faster. All the best, amoCRM

I really like the capabilities of the platform. With amoCRM, we have created a single employee database with contacts and personal data. This helps us quickly contact the right person, and not look for his contacts in the notebook.

The platform is unstable. Sometimes the connection to the server unexpectedly breaks. You can restore access almost immediately, but frequent departures are annoying.

Through the use of amoCRM, we were able to perform a full-fledged sales analysis, keep track of the customer base, and also determine the productivity of our employees. Excellent integration with mobile devices.

There is no functionality for sales forecasting. In case of any problems, it is problematic to contact the support service. The notification system does not always work correctly.

In amoCRM, our employees can easily create their own widgets. There is a wide variety of integrations with different analytical services. The system is convenient to set tasks and reminders for managers.

There is no opportunity to distribute leads in different categories. There is no tool to communicate with our customers using instant messaging. Difficult to contact customer support.

I liked to use amoCRM because of its ease of management and outwardly attractive design. Thanks to her, it is convenient for me to communicate with other employees and have access to various documents of our company.

Technical support staff was in no hurry to solve the problems that we contacted them several times. Due to a poorly working email client, we had to use other software.

The undoubted advantage is the mobility of the system , which allows me to lead and coordinate the work of companies from all over the world. An equally important factor in the choice in favor of amoCRM is its price .

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Mr. Brown! Thanks a lot for review! Each feedback for us - a stimulus for further development!

Facile à utiliser, intégration avec d'autres applications

Je n'ai pas de difficulté pour le peu de temps d'utilisation de Kommo

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Forte convivialité, nombreuses fonctionnalités.

Peut être coûteux, demande une certaine configuration.

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Dear Aksinya, thank you for your review. We are currently working on the new version of design and we do hope that you will find new UX more convenient and even more intuitive.

One of the most functional modern platforms, which does not require performing unnecessary actions, since we can comfortably carry out most of the necessary tasks with a few mouse clicks.

Most of the most common integrations are missing. There is currently no mobile app. You can not customize the section of analytics to fit your needs.

Easy management of the leads, follow-up, reminders, email, and phone integration.

Since the platform itself is from Russia, some features are not completely translated into English, which makes the process more difficult.

I really liked the amoCRM functionality, because it is quite extensive, and it's easy to understand. Its use for a short period of time allowed our company to significantly increase sales.

Letters go with a huge delay. There are too few widgets. The security of the system is not high enough, so accounts are often hacked.