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Kommo Logo

Messenger-based sales tool for SMBs and entrepreneurs

(45)

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Kommo Reviews - Page 6

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159 reviews

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Sundeep G.

Computer Software, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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amoCRM works for people who crave for simplicity.

Reviewed 5 years ago
Pros

amoCRM does everything it is supposed to do like lead scoring, works as a CRM and reporting. The UI is easily readable and everything is placed well.

Cons

Though amoCRM looks good and easy to use, one of the main problem is that the lead scoring is not flexible but leaving that aside it is a pretty decent product.

KC
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Kristen C.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I think my favorite thing about AMOcrm is the custom service!

Reviewed 2 years ago

The customer service is top notch and the phone app is so valuable!

Pros

Also totally love the phone app! Makes it super easy to manage leads and conversations from anywhere

Cons

I had a hard time setting up the chat bot but other than that it’s great!

LM
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Leah M.

Management Consulting, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Sufficient for very basic functionality

Reviewed 6 years ago
Pros

It is very user-friendly, it serves the purpose of establishing a basic database of contacts. It also integrates with Google.

Cons

I think it is quite pricey for the features they offer, especially considering that there are other systems in the market the offers more features for less cost.

IW
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Ian W.

Marketing and Advertising, self-employed

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Amo CRM will get the job done!

Reviewed 7 years ago

The business I am in is very small and not many people work here. This is perfect for helping us stay organized.

Pros

Very good for small businesses. Very easy to use and it is not as expensive as some of the other CRMs out there.

Cons

It is not that great for anything other than keeping organized and sending out emails. Larger companies will want to use another.

MG
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Mike G.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the money

Reviewed 7 years ago
Pros

It has good overall functionality that can be customized to your company’s needs, integrated well with email accounts and notifies you of daily projects and events.

Cons

With so many features of functionality it would be nice to have more technical support from USA rather than European CSR’s

DB
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Dennis B.

Insurance, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Great Service

Reviewed 6 years ago
Pros

Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more.

Cons

We really didn't find anything we didn't like about the product at this point. We have moved our decision to 1st quarter of 2019.

YF
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Yan F.

Management Consulting, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good CRM for larger sales teams

Reviewed 6 years ago

Excellent CRM for larger teams.

Pros

Many features. Clear and understandable interface, that is not cluttered. Reasonable pricing. Good support team eager to help.

Cons

I fact too many features only larger teams can use. It seems that are more focused on analytics than on automation.

DT
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Djohn T.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Without amoCRM it is difficult to keep a detailed record

Reviewed 7 years ago

AmoCRM helps us to keep a detailed account of each customer. In addition, the system demonstrates the performance of each manager. This approach raises profits and helps to cut costs.

Pros

Easy to use

Cons

No cons were added to this review

AP
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Alexey P.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best cloud CRM for me

Reviewed 9 years ago

As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Clinton B.

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awesome CRM

Reviewed 7 years ago
Pros

I enjoy using this CRM and I would recommend it to small businesses since it is very easy and comes with many features

Cons

The Support team is somewhat difficult at times but now and then you get a really solid rep who takes good care of you.

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Mikhail S.

Computer Software,

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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amoCRM is my choice

Reviewed 9 years ago

One year ago we decided to implement CRM system in our business. After testing several variants of systems we stopped at amoCRM. It has rich functionality, but it is quite simple and user-friendly. Interface is not overloaded, its really intuitive. A lot of convenient functions, such as e-mail integration, ability to use widgets, for example, to phone customers directly from amoCRM, api integration...

Pros

No pros were added to this review

Cons

No cons were added to this review

ms
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mohit s.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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fake tool

Reviewed 3 years ago
Pros

totally fake tool not working and software is so much different as compare to Mao Crm marketing video

Cons

too much options not working very poor performance

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Yuri Z.

Information Technology and Services,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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amoCRM is a good system to start

Reviewed 9 years ago

Tested amoCRM, and then implanted this system in my sales department. Firstly, it has a very friendly user interface. Each button on the right place. There is no need to read the documentation to understand the system. Secondly, prepared business sales process and key metrics are built into the system. There is no need to wrestle with how to structure the sale. Everything has been thought out for you. Thirdly, managers like system! They are happy to start working in it. And finally, in amoCRM there are many ready-made integrations - the so-called widgets. Thus we can easily and without programming connect CRM system to our site by Wordpress.

Pros

- usability - website integration - support

Cons

Generating documents by fields from Lead would be great function

CK
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Conrad K.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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I couldn't imagine using anything else!

Reviewed 8 years ago

I have been using amoCRM now for the last 5 months and as I have said, I couldn't imagine using anything else. It's a really easy and user-friendly CRM and I'd recommend it to just about anyone looking for a simple tool that still gets the job done. Back when we were looking into several CRMs, I chose amoCRM because it had seemed to be one of the simplest. I was not let down. Whenever I had questions about something, Sang and Xenia from customer service helped out quickly. There is really nothing for me to complain about here.

Pros

No pros were added to this review

Cons

No cons were added to this review

EY
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Eduard Y.

Information Technology and Services,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Ease of use amoCRM

Reviewed 9 years ago

We decided to have implemented CRM, considered several options . We stopped at amoCRM. She is very friendly Interface , our employees very quickly learned to use it. Now we save a lot of time due to the acceleration of work in typical operations. We always have up to date information about the current status of the company as a whole and for specific employee . Already there was an understanding of what additional features we need in amoCRM, we will implement them and actively use . I recommend to try.

Pros

Mobile Application of amoCRM is a high quality App.

Cons

It is still a small number of standard modules - widgets.

Vendor response

Eduard! Thank you for your review! Our entire team is constantly improving the system to work with it brings you pleasure.

mm
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mark m.

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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amoCRM review

Reviewed 8 years ago

The key difference of amoCRM is that sales rep could easily start using the system and quickly understand the logic inherent in it.

Pros

I as the leader, can easily control the sales process.

Cons

i have not found an bad things with amoCRM

so
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sergio o.

Religious Institutions, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reseña amoCMR

Reviewed 2 years ago
Pros

La facilidad para interactuar con la aplicación

Cons

Que falta algunas integraciones, pero las que tiene me han servidor mucho

Showing original review in Spanish. See translation

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Verified reviewer

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful organizational business tool.

Reviewed 6 years ago
Pros

amoCRM created for business growth and positive organization in a way that allows us to manage our company with greater control, ease and efficiency.

Cons

Independently of the fact that the software has diversities of functions and skills, it is necessary to have an individual tool that is so complicated and the procedure to work it in a simpler way is shorter.

AS
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Anders S.

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overehelmed with functionality, but great guide and user interface

Reviewed 6 years ago
Pros

The software really helps to create an automated sales system and create the customer experience desired. It helps to see where in the process We are, and what methods works and what not. Effective and can be utilized for new employees as well.

Cons

The functionality is overwhelming at first, so it takes quite some time to get familiar with the software and its use. Some of the categories are not so intuitively and one must look around some time before finding what is needed. Of course this goes easier over time.

Bf
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Belal f.

Leisure, Travel & Tourism, 201-500 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect services

Reviewed 5 years ago
Pros

When use the service this company it's really very perfect use and all data system very agood.

Cons

Really very agood for use software services and developers.

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Iurii K.

Information Technology and Services,

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very intuitive amoCRM, though some enhancement needed

Reviewed 9 years ago

I've been using amoCRM for almost a month now. I like that it is very easy to use and intuitive, features drag and drop approach in their user interface, provides great capabilities for collaboration between teams, and is relevantly affordable. The integration with third parties, such as Dropbox and Mailchimp, works seamlessly and as expected. I do not really like the limits on leads subject to number of licenses for users purchased, but the company was very attentive and increased my limits free of charge until the end of six months subscription.

Pros

Customer support, easy to use and intuitive interface, integration with 3rd parties.

Cons

Limits policy based on subscription plan

OK
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Olesya K.

Information Technology and Services,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy and economy! Wondeful

Reviewed 9 years ago

From all the CRM products I tried and tested, I’d go with amoCRM. It sure does have its downsides, like complicated phoning option setup and inability to connect with many social networks, but overall, I’d give it 8.5 out of 10. Reason being, it has got all the functions that CRM user needs, including lead storing, follow up, progress and keeping all relevant information. It has all the major platform integrations, it communicates with your email and web site, provides all the stats and has forecasting tools. All that you get at a really fair price, much lower than competitors. Plus, some icing on the cake, you get the best possible support you can expect. So, going with amoCRM again and again.

Pros

No pros were added to this review

Cons

No cons were added to this review

VP
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Valentine P.

Telecommunications,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, breezy (c)

Reviewed 9 years ago
Pros

Amo is so cool! It’s so handy for deals conducting and tasks setting. It’s been a year since I don’t need to think about and trying to remember what I have to do tomorrow anymore. My supervisor has always wanted to control me and now he can actually do it without compromising my work. Gone are the days when I had to fill the reports every night by my hand. I am so glad we found a system like this.

Cons

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

¿L
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¿nton L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
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My experience with amoCRM

Reviewed 9 years ago

I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I'm going to stay with amoCRM, it's what I was looking for.

Pros

No pros were added to this review

Cons

No cons were added to this review

AP
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Alexey P.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best cloud CRM for me

Reviewed 9 years ago

As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business.

Pros

No pros were added to this review

Cons

No cons were added to this review