Annex Cloud vs SightMill Comparison

Overview

Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing,...

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(36)

5

4

3

2

1

11

19

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

(4)

5

4

3

2

1

3

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers.
Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience.
They are easy to work with, very customer responsive, and an excellent business partner.

Pros

Cons

The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
The UI and dashboards are also in desperate need of an update.
We are still having inconsistencies and odd occurrences from time to time.

Cons

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features26
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • CRM Integration
  • Campaign Management
  • Campaign Segmentation
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Questions
  • Customizable Templates
  • Design Management
  • Discount Management
  • Email Integration
  • Email Templates
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Projections
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • Rules-Based Workflow
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Workflow Management
  • eCommerce Integration
  • Total features27
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • CRM Integration
  • Campaign Management
  • Campaign Segmentation
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Questions
  • Customizable Templates
  • Design Management
  • Discount Management
  • Email Integration
  • Email Templates
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Projections
  • Promotions Management
  • Ratings & Reviews
  • Real Time Data
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • Rules-Based Workflow
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Annex Cloud vs. SightMill

See how Annex Cloud and SightMill stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.