Annex Cloud vs Strikedeck Comparison

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Overview

Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing,...

Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(37)

5

4

3

2

1

12

19

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers.
Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience.
They are easy to work with, very customer responsive, and an excellent business partner.

Pros

Cons

The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
The UI and dashboards are also in desperate need of an update.
We are still having inconsistencies and odd occurrences from time to time.

Cons

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features26
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Behavior Tracking
  • Benchmarking
  • Campaign Management
  • Campaign Segmentation
  • Communication Management
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Email Integration
  • Engagement Analytics
  • Event Triggered Actions
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Revenue Management
  • Rewards Management
  • SMS Integration
  • Scheduled Reporting
  • Sentiment Analysis
  • Single Sign On
  • Software Development Kit
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Usage Tracking
  • Workflow Management
  • eCommerce Integration
  • Total features32
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Behavior Tracking
  • Benchmarking
  • Campaign Management
  • Campaign Segmentation
  • Communication Management
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Email Integration
  • Engagement Analytics
  • Event Triggered Actions
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Performance Metrics
  • Planning Tools
  • Predictive Analytics
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Revenue Management
  • Rewards Management
  • SMS Integration
  • Scheduled Reporting
  • Sentiment Analysis
  • Single Sign On
  • Software Development Kit
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Usage Tracking
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Annex Cloud vs. Strikedeck

See how Annex Cloud and Strikedeck stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.