Anthill vs Tonkean Comparison

Overview

Anthill is a customer process management & CRM solution that allows organizations to organize employee and customer interactions...

For mid-market and larger enterprises, Tonkean is a robotic automation & management platform built for operations teams that...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£55.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$30000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(17)

5

4

3

2

1

16

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

(27)

5

4

3

2

1

11

14

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

They provide us with great suggestions and have a wealth of knowledge which is really helpful when first starting out with a CRM system.
Great service and never ending patience to help us integrate and understand the initial roll out. We recommend without reservation.
The system has plenty of great features built in whilst still remaining easy to use which I think is a great plus.

Pros

The ease of setting up integrations with other services such as Slack, Salesforce, etc. The Dashboard was clean with a great UI.
It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses.
Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack.

Cons

We have not had any major issues or found any problem that was not dealt with quickly and easily.
This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity.

Cons

It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.
With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop.
I realized how much time i waste following up on status of tasks when that could be easily more automated.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features22
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Approval Process Control
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Call List Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customer History
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Deadline Management
  • Design Management
  • Document Management
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Graphical Workflow Editor
  • History Tracking
  • Metadata Management
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Profitability Analysis
  • Proposal Generation
  • Quote Management
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Workflow Management
  • Total features31
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Approval Process Control
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Call List Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customer History
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Deadline Management
  • Design Management
  • Document Management
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Graphical Workflow Editor
  • History Tracking
  • Metadata Management
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Profitability Analysis
  • Proposal Generation
  • Quote Management
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Workflow Management

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations42
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Anthill vs. Tonkean

See how Anthill and Tonkean stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.