Anthill Features

Anthill

Customer process management & CRM

4.9/5 (20 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Analytics/ROI Tracking
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Assignment Management
Attendee Management
Auto-Dialer
Automated Scheduling
Bar Chart
Batch Processing
Benchmarking
Billing & Invoicing
Brainstorming
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Management
Campaign Analytics
Campaign Management
Capacity Management
Case Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commission Management
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Library
Content Publishing Options
Contract/License Management
Contractor Management
Create Subtasks
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Templates
Daily Reports
Dashboard
Data Extraction
Data Import/Export
Dependency Tracking
Discussions / Forums
Distribution Management
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Email Marketing
Email-to-Task Conversion
Employee Database
Employee Directory
Employee Management
Employee Photos
Employee Profiles
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Expense Tracking
Feedback Management
Field Sales Management
File Management
File Sharing
For Financial Institutions
For IT Project Management
For Mac Devices
For iPad Devices
Forecasting
Forms Management
Full Text Search
Gantt/Timeline View
Goal Setting / Tracking
Group Management
HR Management
Idea Management
Import Tasks
Interaction Tracking
Internal Chat Integration
Issue Management
KPI Monitoring
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Qualification
Lead Segmentation
Learning & Development
List Management
Marketing Automation
Marketing Calendar
Media Library
Meeting Management
Membership Management
Messaging
Milestone Tracking
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-board
Negative Feedback Management
Onboarding
Online Booking
Online Forms
Online Time Clock
Opportunity Management
Parent Task
Patient Communications
Performance Management
Performance Metrics
Personalization
Pipeline Management
Pipeline Reports
Prioritization
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Product Catalog
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Time Tracking
Project Tracking
Proposal Generation
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring Tasks
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Roadmapping
Role-Based Permissions
SEO Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Screen Sharing
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Social Media Management
Social Promotion
Source Tracking
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Team Assignments
Team Chat
Team Management
Template Management
Templates
Territory Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
To-Do List
Training Management
User Profiles
Utilization Reporting
Version Control
Video Conferencing
Visual Workflow Management
Volunteer Management
WYSIWYG Editor
Web-based Deployment
Website Management
Widgets
Win / Loss Analysis
Workflow Configuration
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Analytics/ROI Tracking
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Assignment Management
Attendee Management
Auto-Dialer
Automated Scheduling
Bar Chart
Batch Processing
Benchmarking
Billing & Invoicing
Brainstorming
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Management
Campaign Analytics
Campaign Management
Capacity Management
Case Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commission Management
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Library
Content Publishing Options
Contract/License Management
Contractor Management
Create Subtasks
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Templates
Daily Reports
Dashboard
Data Extraction
Data Import/Export
Dependency Tracking
Discussions / Forums
Distribution Management
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Email Marketing
Email-to-Task Conversion
Employee Database
Employee Directory
Employee Management
Employee Photos
Employee Profiles
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Expense Tracking
Feedback Management
Field Sales Management
File Management
File Sharing
For Financial Institutions
For IT Project Management
For Mac Devices
For iPad Devices
Forecasting
Forms Management
Full Text Search
Gantt/Timeline View
Goal Setting / Tracking
Group Management
HR Management
Idea Management
Import Tasks
Interaction Tracking
Internal Chat Integration
Issue Management
KPI Monitoring
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Qualification
Lead Segmentation
Learning & Development
List Management
Marketing Automation
Marketing Calendar
Media Library
Meeting Management
Membership Management
Messaging
Milestone Tracking
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-board
Negative Feedback Management
Onboarding
Online Booking
Online Forms
Online Time Clock
Opportunity Management
Parent Task
Patient Communications
Performance Management
Performance Metrics
Personalization
Pipeline Management
Pipeline Reports
Prioritization
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Product Catalog
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Time Tracking
Project Tracking
Proposal Generation
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring Tasks
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Roadmapping
Role-Based Permissions
SEO Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Screen Sharing
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Social Media Management
Social Promotion
Source Tracking
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Team Assignments
Team Chat
Team Management
Template Management
Templates
Territory Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
To-Do List
Training Management
User Profiles
Utilization Reporting
Version Control
Video Conferencing
Visual Workflow Management
Volunteer Management
WYSIWYG Editor
Web-based Deployment
Website Management
Widgets
Win / Loss Analysis
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Analytics/ROI Tracking
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Assignment Management
Attendee Management
Auto-Dialer
Automated Scheduling
Bar Chart
Batch Processing
Benchmarking
Billing & Invoicing
Brainstorming
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Management
Campaign Analytics
Campaign Management
Capacity Management
Case Management
Cataloging/Categorization
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Commission Management
Committee Management
Communication Management
Compliance Tracking
Configurable Workflow
Contact Database
Contact Management
Content Library
Content Publishing Options
Contract/License Management
Contractor Management
Create Subtasks
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Templates
Daily Reports
Dashboard
Data Extraction
Data Import/Export
Dependency Tracking
Discussions / Forums
Distribution Management
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Email Marketing
Email-to-Task Conversion
Employee Database
Employee Directory
Employee Management
Employee Photos
Employee Profiles
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Expense Tracking
Feedback Management
Field Sales Management
File Management
File Sharing
For Financial Institutions
For IT Project Management
For Mac Devices
For iPad Devices
Forecasting
Forms Management
Full Text Search
Gantt/Timeline View
Goal Setting / Tracking
Group Management
HR Management
Idea Management
Import Tasks
Interaction Tracking
Internal Chat Integration
Issue Management
KPI Monitoring
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Qualification
Lead Segmentation
Learning & Development
List Management
Marketing Automation
Marketing Calendar
Media Library
Meeting Management
Membership Management
Messaging
Milestone Tracking
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-board
Negative Feedback Management
Onboarding
Online Booking
Online Forms
Online Time Clock
Opportunity Management
Parent Task
Patient Communications
Performance Management
Performance Metrics
Personalization
Pipeline Management
Pipeline Reports
Prioritization
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Product Catalog
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Time Tracking
Project Tracking
Proposal Generation
Prospecting Tools
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring Tasks
Referral Tracking
Relationship Tracking
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Roadmapping
Role-Based Permissions
SEO Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Screen Sharing
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Social Media Integration
Social Media Management
Social Promotion
Source Tracking
Status Tracking
Supports Agile
Supports Scrum
Surveys & Feedback
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Team Assignments
Team Chat
Team Management
Template Management
Templates
Territory Management
Text Editing
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
To-Do List
Training Management
User Profiles
Utilization Reporting
Version Control
Video Conferencing
Visual Workflow Management
Volunteer Management
WYSIWYG Editor
Web-based Deployment
Website Management
Widgets
Win / Loss Analysis
Workflow Configuration
Workflow Management
Visit WebsiteCompare App

Anthill Feature Reviews

20 reviewers had the following to say about Anthill 's features:

Sparsh S.

A perfect CRM tool

2021-08-06

A perfect software for Small, Mid size and Large enterprises.

Pros

Best features are Reporting/Analytics, Email Marketing, Third Party Integrations, Data Import/Export, Mobile Access, Contact Management, Customer Database, Email Management.

Cons

There is no phone number for client service, sometimes in some cases feel that we could resolve gives faster on the telephone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew F.

Fantastic Tool!

2021-01-12

The platform allows me to fully manage my leads and prospects all in one place. Feedback is quick any easy with on hand training when needed.

Pros

Easy to use dashboard. Linier process from start to finish.

Cons

Client specification missing (Although to be added)

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thank you for taking the time to provide such a positive review Matthew!

Great to hear how Anthill is improving your process at Magnet; looking forward to collaborating on making the technology even more impactful and effective for you in the future.

Read more
Karen S.

Anthill

2020-09-08

Our overall experience of working with Anthill has been excellent. The Anthill team are helpful, keen to work with you, and suggest solutions to overcome any challenges that occur.

Pros

The software was adapted to meet our business needs and has continued to be adapted as our requirements have altered and grown. The dashboards are clear and easy to use.

Cons

It would be helpful if there were more options available to generate bespoke reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Isabelle G.

We have been using the Anthill platform for around 3 years now for 3 different clients.

2018-06-13

Helping our end client.

Pros

Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality.

Cons

There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
FathAllah A.

Amazing software - offer multitude of functionalities and very friendly to use. I recommend!

2018-05-18

Perfect for lead generation and engaging customers.

Pros

I love the automation tools and the analytic resulting from the e-mail marketing campaign.

Cons

The visual look of the platform is too basic and KPI's graphs in the dashboard are not hyperlinked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob S.

Nothing is too much trouble for the guys at Anthil in helping you get set up.

2018-06-15

Once used to it the time taken is far less than using multiple systems.

Pros

We made a lot of modifications so that we now do lead management, quotes, invoices, jobs sheets, email marketing, sms reminders etc etc.

Cons

I cannot fault Anthil and their team for these issues due to their great customer service and fast response times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Duncan B.

Feedback

2018-08-07

Financial services, specifically the insurance sector, has many levels of process, compliance and third party sites.

Pros

The ease of navigation and customer support

Cons

I cannot find a con, however phone and account software integration are on the way, which is something that Anthill recognised before we brought it to their attention

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe R.

Much more than a CRM

2018-01-27

Enabled us to track our customer experience much more efficiently and dramatically improved our ability monitor the accounts process with ongoing sales and projects.

Pros

Fantastic user friendly interface. Information is clear and accessible with an infinite capacity for customisation to suit the needs of any business.

Cons

Would be great to use as till system rather than linking to third party software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark G.

A welcome breath of fresh air

2018-01-19

The software's flexibility combined with the unparalleled support received from the team is unique. CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride.

Pros

The platform has driven sales through process management , helping our users to deliver the experience we expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
LIsa H.

Totally transformed our business!

2018-06-06

Enables us to work together much more accurately and effectively.

Pros

We particularly benefit from the reporting side which has proved to be invaluable.

Cons

We really don't have anything other than praise for this software, it really has enabled our team to work together more effectively and productively.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam W.

A CRM software that feels intuitively designed for the user

2019-01-15

Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively.

Pros

The integration with our website also gives a seamless appeal to our company for clients.

Cons

Nothing. It takes a little time to use the software to really iron out the requirements but CSR and the team have never said 'no' to us. They will always aim to find you a way to make Anthill work for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thank you so much for your fantastic review Adam. Really appreciate it :-)

It has been great working with you and the team and look forward to seeing Bathroom Eleven prosper even more...

Read more
Martin G.

A real game changer for our growing business

2018-06-15

Pros

Great service and never ending patience to help us integrate and understand the initial roll out.

Cons

None. We have not had any major issues or found any problem that was not dealt with quickly and easily

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve B.

pleasant, engaging experience all round

2018-05-18

Pros

The team have been brilliant in helping us customise the CRM to our businesses requirements, from our initial enquiry call with customer support representative through to going live with other team member we have received a 5* experience.

Cons

This does not apply as we are very happy with the software and the customer service and would recommend, we do not have any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris B.

Great software and a cracking team

2020-02-26

We’ve only just started our journey with Anthill but are already started seeing measurable improvements in our operations and processes as a result of the improved accuracy that Anthill provides. We’ve increased productivity in our ordering team by 44%, knocked a week off our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach. Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve and have the technical expertise to get you there.

Pros

The streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time. The way the Anthill Team are always open to new ideas or adaptions to the platform to help us get the most from it.

Cons

All the process flows start with a contact as the object (at the moment) which doesn't always work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thank you so much Chris for a fantastic review. It is great to know that since implementing Anthill to Middleton's that the teams are working in a much more organised and productive way. It is great to hear that the Management team can see the benefits so early on.
Really looking forward to implementing all the new benefits we have in the pipeline to add to your platform. An exciting year ahead for both :-)

Read more
Sarah C.

Review

2020-12-16

Pros

Features and functions are very good. Pleased

Cons

some functions can be slightly complex but there is good customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thanks for taking the time to review and recommend Anthill Sarah, grateful to have you and TGP onboard!

Read more
Philip C.

i have worked with this software for many years and is key to our rapid growth.

2018-02-01

It ensures that the whole team is focused and moving towards the same clear goal.

Pros

it is much much more than a simple crm system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark F.

Anthill - Passionate Team who go that extra mile to ensure they exceed your expectations

2019-06-06

Pros

Custom built to suit our individual requirements , from initial conversations through to launch, Anthill as a team have listened and reacted to all our wants and needs , the end result is a very simple easy to use software package that supports my team with customer relations and customer / sales team analysis.

Cons

Non Applicable as any request to Anthill gets a resolution at pace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thank you so much Mark for your amazing review. It has been great working with you and the team and it is amazing to hear that we have exceeded your expectations :-)
Looking forward to the next phase and another trip to your amazing city...

Read more
Kathryn M.

Great service from Anthill

2019-12-20

Pros

They provide us with great suggestions and have a wealth of knowledge which is really helpful when first starting out with a CRM system.

Cons

We haven't had any issues with the software, it can take time to bed in but once it is being used it is extremely simple.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Anthill


Thank you Kathryn for such an amazing review. I am glad stores and head office are both embracing Anthill. We will carry on supporting you and the team and look forward to completing all the future projects we have booked in our calendar :-)

Read more
Raman S.

Brilliant system. Anthill has helped by our business run far more efficiently.

2018-01-18

Pros

The system has made day to day business tasks a lot easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kerri B.

Friendly team, helpful, always came back to me in a timely manner through customisation to launch :)

2018-05-14

Pros

The system has plenty of great features built in whilst still remaining easy to use which I think is a great plus.

Cons

I don't have any cons for the software or the team its all positive, they were by far the best company I spoke to from the several others I had made enquiries to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more