Antlere vs Keatext Comparison

Overview

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms...

Keatext is a cloud-based text analytics platform for customer experience management, market research, employee engagement,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(3)

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

3.7

(17)

5

4

3

2

1

2

8

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis.
I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing.
Easy-to-use rather it is fun app that will make you love you work.

Cons

Cons

They have blacklisted IPs of several countries which restricts potential clients from accessing their website.
The verbatim is mainly based on keywords used in the sentence such as "Good", "bad" etc. And aren't always accurate.
Unclear how retraining works. There were 1000 times I wanted to retrain the AI, but there wasn't enough guideline.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features15
  • @mentions
  • Activity Dashboard
  • Campaign Segmentation
  • Chat
  • Commenting
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Filtering
  • Email Integration
  • Feedback Collection
  • Filtered Views
  • Knowledge Base Management
  • Multi-Channel Management
  • Multi-Language
  • Progress Tracking
  • Referral Tracking
  • Reporting & Statistics
  • SMS Integration
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Trend Analysis
  • Total features14
  • @mentions
  • Activity Dashboard
  • Campaign Segmentation
  • Chat
  • Commenting
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Filtering
  • Email Integration
  • Feedback Collection
  • Filtered Views
  • Knowledge Base Management
  • Multi-Channel Management
  • Multi-Language
  • Progress Tracking
  • Referral Tracking
  • Reporting & Statistics
  • SMS Integration
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Trend Analysis

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Antlere vs. Keatext

See how Antlere and Keatext stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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