CiviCRM vs CaseWorthy Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

CaseWorthy is a scalable case management platform enabling community, human services, & government agencies to manage clients,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(34)

5

4

3

2

1

16

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.5

(37)

5

4

3

2

1

22

13

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

However, once I was assigned a strong project manager and analyst, things moved pretty smoothly. There was excellent communication, quick response, and a willingness to work through any challenges.
There is a lot to love but most of all we love how easy it is to customize. I have very little technical background and am able to create lists and fields with ease.
I also like that we use certain workflows for certain tasks and it keeps users focused on completing that particular workflow so that all data is entered as it should be.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

The software has so much flexibility to be setup for many things, but this causes trouble for our user base as they get confused by all the options they don't use.
Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy.
It ships with multiple similar functions which can be difficult to differentiate in the system when designing forms and reports.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features4
  • API
  • Business Intelligence
  • Campaign Management
  • Case Management
  • Charting
  • Client Portal
  • Collections Management
  • Contact Management
  • Custom Forms
  • Dashboard Creation
  • Email Alerts
  • Grants Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Data Storage
  • Visual Analytics
  • Workflow Management
  • Total features16
  • API
  • Business Intelligence
  • Campaign Management
  • Case Management
  • Charting
  • Client Portal
  • Collections Management
  • Contact Management
  • Custom Forms
  • Dashboard Creation
  • Email Alerts
  • Grants Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Data Storage
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. CaseWorthy

See how CiviCRM and CaseWorthy stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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