CiviCRM vs GiveSmart Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

GiveSmart is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.5

(88)

5

4

3

2

1

50

33

2

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

The team was very helpful in selecting the product that best fit our needs, and assisting us leading up to the event, during the event and follow up.
GiveSmart is great for our needs, and we are happy with the final product that it provides our fundraising efforts.
The system will automatically send them a text that they have won an item and provide the item number. Another great feature is you can customized tests that goes out to bidders and attendees.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

They are usually timely with responses. The only difficult time was when we were sent the wrong cc swipers for an event.
Their onsite staff can be hit or miss sometimes. If you talk to your manager about having experienced staff, they will accommodate.
I can't think of something right off-hand that I dislike about the software.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features4
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Auction Management
  • Automatic Notifications
  • Bid Management
  • Billing & Invoicing
  • Campaign Management
  • Case Management
  • Catalog Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Questions
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Image Editing
  • Inventory Management
  • Mobile Alerts
  • Mobile Integration
  • Multimedia Support
  • Online Catalog
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • SMS Integration
  • Shipping Management
  • Social Media Integration
  • Summary Reports
  • Visitor Registration
  • Website Management
  • Total features42
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Auction Management
  • Automatic Notifications
  • Bid Management
  • Billing & Invoicing
  • Campaign Management
  • Case Management
  • Catalog Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Questions
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Image Editing
  • Inventory Management
  • Mobile Alerts
  • Mobile Integration
  • Multimedia Support
  • Online Catalog
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • SMS Integration
  • Shipping Management
  • Social Media Integration
  • Summary Reports
  • Visitor Registration
  • Website Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. GiveSmart

See how CiviCRM and GiveSmart stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.