CiviCRM vs Hivebrite Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

(30)

5

4

3

2

1

19

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
The possibility to integrate external content is amazing as this allow me to bring huge value to my community.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

With all this functionality housed under one roof, I no longer need to waste time toggling back and forth between my alumni CRM/Eventbrite/MailChimp/etc.
There is a bit of a learning curve to Hivebrite and sometimes people are hesitant to add "one more thing" to their arsenal.
The lack of customizable options when it comes to font, color, sizing, and general edits.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features4
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Case Management
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Transfer
  • Filtered Views
  • Geographic Maps
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • RSS Feeds
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Subscription Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Total features86
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Case Management
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Transfer
  • Filtered Views
  • Geographic Maps
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • RSS Feeds
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Subscription Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. Hivebrite

See how CiviCRM and Hivebrite stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.