CiviCRM vs iCareManager Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

iCareManager, or iCM, is a cloud-based Electronic Health Record (EHR) software solution for deployment by long-term care...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features4
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Attendance Tracking
  • Automatic Notifications
  • Campaign Management
  • Case Management
  • Contact Management
  • Customer Profiling
  • Data Import
  • Email Integration
  • Employee Portal
  • Equipment Maintenance
  • Fax Management
  • Goal Setting / Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Receiving
  • Records Management
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Third Party Integration
  • Training Management
  • Training Record Management
  • Workflow Management
  • Total features33
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Attendance Tracking
  • Automatic Notifications
  • Campaign Management
  • Case Management
  • Contact Management
  • Customer Profiling
  • Data Import
  • Email Integration
  • Employee Portal
  • Equipment Maintenance
  • Fax Management
  • Goal Setting / Tracking
  • Inbox Management
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Location
  • Partner Portal
  • Permission Management
  • Planning Tools
  • Receiving
  • Records Management
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Third Party Integration
  • Training Management
  • Training Record Management
  • Workflow Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. iCareManager

See how CiviCRM and iCareManager stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.