CiviCRM vs MobileServe Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

MobileServe is a volunteer management software designed to help businesses, schools, colleges, & nonprofits track, manage,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

89

85

15

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

I really love the concept of MobileServe--that students are the responsible agents for tabulating their hours, and that it is easy for their supervisors to approve the time.
The student always has an accounting of her hours throughout her high school experience as she applies for scholarships, college, awards, and other organizations like National Honor Society.
This software is user-friendly for our clientele and can be tailored to the needs of our specific organization. The customer service we have received has been outstanding.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

The only problem is that there are too many students submitting incomplete records and thinking that they're done with their part of it when they're not.
Students needed little assistance with their accounts and there was little to no frustration expressed by students when using MobileServe.
We did this with a limited number of students and only for a limited time. We tried to do the onboarding ourself.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features4
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Approval Process Control
  • Campaign Management
  • Case Management
  • Contact Management
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Gamification
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Records Management
  • Reporting & Statistics
  • Search Functionality
  • User Management
  • Volunteer Management
  • Total features17
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Approval Process Control
  • Campaign Management
  • Case Management
  • Contact Management
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Gamification
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Records Management
  • Reporting & Statistics
  • Search Functionality
  • User Management
  • Volunteer Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. MobileServe

See how CiviCRM and MobileServe stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.