CiviCRM vs Trail Blazer Non-Profit Manager Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

Trail Blazer is a cloud-based fundraising software developed primarily for nonprofit organizations to manage donations and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.3

(25)

5

4

3

2

1

13

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

It is the best single decision I've made for my non-profit in the past 10 years. The customer services is outstanding, and I love the system.
Amazing tech support from incredibly patient people - can't say enough how important this is. Seamless integration with FEC for super easy electronic filing.
The staff are super helpful. I would like it to perform as our donor management tool, but we haven't gotten to that point yet.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

We have been disappointed by the system thus far as we are a MAC/Apple office - the smaller screen and need for Remote Desktop App is cumbersome and frustrating.
Which leads to my other con: The interface is unimaginably ugly.
Do as many trials and demonstrations as you can. There are a lot of CRM programs out there, and getting your hands dirty playing with them is how you figure out what you really need.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features4
  • API
  • Activity Tracking
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaborative Workspace
  • Contact Management
  • Data Import/Export
  • Duplicate Detection
  • Email Distribution
  • Event Calendar
  • Goal Setting / Tracking
  • Grants Management
  • History Tracking
  • Multi-Channel Communication
  • PCI DSS Compliance
  • Real Time Reporting
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Website Integration
  • Total features19
  • API
  • Activity Tracking
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaborative Workspace
  • Contact Management
  • Data Import/Export
  • Duplicate Detection
  • Email Distribution
  • Event Calendar
  • Goal Setting / Tracking
  • Grants Management
  • History Tracking
  • Multi-Channel Communication
  • PCI DSS Compliance
  • Real Time Reporting
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Website Integration

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. Trail Blazer Non-Profit Manager

See how CiviCRM and Trail Blazer Non-Profit Manager stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.