CiviCRM vs ProClass Comparison

Overview

CiviCrm is a open software for organizing and handling donations, contacts, and other things regarding non-profit organizations.

ProClass is an online dashboard-based solution for class and events organizers, with features spanning registration, membership...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(33)

5

4

3

2

1

15

14

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.3

(22)

5

4

3

2

1

13

6

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.
I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

Pros

Although it has taken a good year for me to learn and become comfortable with ProClass, the system is working and the people are great.
The system is robust, so much so that it can be daunting to those not data-inclined. There are certainly things that could be improved if the company was willing to invest in quality.
I find it easy to use and navigate. The reports are outstanding and make it easy to balance.

Cons

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Sadly lacking documentation on creating extensions.

Cons

Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly.
It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.
Far too many of our students complain about not knowing their password and we can no longer provide that to them.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features4
  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Attendance Management
  • Batch Processing
  • CRM Integration
  • Campaign Management
  • Case Management
  • Contact Management
  • Customer Accounts
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • Partial Payments
  • Product Catalog
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Total features18
  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Attendance Management
  • Batch Processing
  • CRM Integration
  • Campaign Management
  • Case Management
  • Contact Management
  • Customer Accounts
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • Partial Payments
  • Product Catalog
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CiviCRM vs. ProClass

See how CiviCRM and ProClass stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.