appointlet vs Exceed.ai Comparison

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Overview

Appointlet is a cloud-based appointment scheduling solution which can be integrated with businesses’ websites, landing pages,...

Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(68)

5

4

3

2

1

59

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

(13)

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.
Pretty easy to setup and use, excellent interface and flexible setting. Happy with this product.
Customer service with Appointlet has been incredible. I feel like I know the guys over there on the level of a good friend.

Pros

Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed.
Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team.
The Most Powerful Software Currently Available, Great Customer Care.

Cons

After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer.
Client and I receive an email that does not have their name, but has their email address as if it is their name. Looks impersonal and as if it is a mistake.
Today's client prefers to schedule their own appointments with out having to call in. I no longer have to be tied to my phone to set appointments.

Cons

Hand over only qualified leads to your inside sales team. Remove repetitive error prone tasks your SDR and rep are performing.
The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped.
Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Appointment Management
  • Approval Process Control
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Data Synchronization
  • Drip Marketing
  • Email Integration
  • Email Templates
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Country
  • Multi-Language
  • Order Confirmation
  • Performance Reports
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Team Calendars
  • Third Party Integration
  • URL Customization
  • Website Integration
  • Total features10
  • API
  • Activity Dashboard
  • Appointment Management
  • Approval Process Control
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Communication Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Data Synchronization
  • Drip Marketing
  • Email Integration
  • Email Templates
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Country
  • Multi-Language
  • Order Confirmation
  • Performance Reports
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Team Calendars
  • Third Party Integration
  • URL Customization
  • Website Integration

Integrations

  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

appointlet vs. Exceed.ai

See how appointlet and Exceed.ai stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.