appointlet vs Relatient Comparison

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Overview

Appointlet is a cloud-based appointment scheduling solution which can be integrated with businesses’ websites, landing pages,...

Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(68)

5

4

3

2

1

59

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

(19)

5

4

3

2

1

14

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.
Pretty easy to setup and use, excellent interface and flexible setting. Happy with this product.
Customer service with Appointlet has been incredible. I feel like I know the guys over there on the level of a good friend.

Pros

The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
We really love Relatient. It does a great job at doing what it does.

Cons

After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer.
Client and I receive an email that does not have their name, but has their email address as if it is their name. Looks impersonal and as if it is a mistake.
Today's client prefers to schedule their own appointments with out having to call in. I no longer have to be tied to my phone to set appointments.

Cons

Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.
Patients, from time to time, complain that they get to many reminders.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features26
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Data Synchronization
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Order Confirmation
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • Voice Mail
  • Website Integration
  • Total features37
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Data Synchronization
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Order Confirmation
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • Voice Mail
  • Website Integration

Integrations

  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

appointlet vs. Relatient

See how appointlet and Relatient stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.