AppointmentPlus vs CipherHealth Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

CipherHealth is a cloud-based software that helps healthcare institutions collect feedback, conduct patient rounds, schedule...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

16

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

(6)

5

4

3

2

1

5

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Commission Calculations
  • Communication Management
  • Compliance Management
  • Credit Card Processing
  • Data Filtering
  • Data Import/Export
  • Email Alerts
  • Engagement Analytics
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Issue Tracking
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • POS
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • User Management
  • iCalendar Support
  • Total features36
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Commission Calculations
  • Communication Management
  • Compliance Management
  • Credit Card Processing
  • Data Filtering
  • Data Import/Export
  • Email Alerts
  • Engagement Analytics
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Issue Tracking
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • POS
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. CipherHealth

See how AppointmentPlus and CipherHealth stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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