AppointmentPlus vs EngageBay Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

(55)

5

4

3

2

1

36

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Automation is simple but powerful and there are great things coming that will make this one of the best tools out there.
EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before.
The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

Very fewer options in templates where we can drag and drop.
It's a quality product from the team at Engagebay so no real complaints.
NO SMS Function However I have been told this is coming soon.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Sales
  • Automatic Notifications
  • Behavior Tracking
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Click Tracking
  • Commission Calculations
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Event Scheduling
  • Event Triggered Actions
  • Facility Scheduling
  • HIPAA Compliance
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Generation
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • User Management
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • iCalendar Support
  • Total features37
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Sales
  • Automatic Notifications
  • Behavior Tracking
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Click Tracking
  • Commission Calculations
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Event Scheduling
  • Event Triggered Actions
  • Facility Scheduling
  • HIPAA Compliance
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Generation
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • User Management
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. EngageBay

See how AppointmentPlus and EngageBay stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.