AppointmentPlus vs FM:Interact Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

FM:Systems provides workplace management technology that enables organizations to identify, plan & deliver the ideal workplace...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.2

(59)

5

4

3

2

1

16

37

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Pretty robust software, helps with all the details we are requiring for our many sites/SF.
User friendly, powerful, well priced and great customer support.
I love all the features but it is not user friendly...it seems like I need a master degree on FM System in order to manage it.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

Have ongoing trouble with dates being in US format (we're in Australia), also some issues with using metric instead of imperial (mostly with floor plans and graphic views).
That it can be hard to fix issues without making phone calls. Always a hassle dealing with internal IT and your techs.
Scenario Planning Block & Stack needs to be able to sync (refresh) with live production data of occupied buildings during scenario planning duration.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features31
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Change Management
  • Collaborative Workspace
  • Commission Calculations
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Email Alerts
  • Equipment Maintenance
  • Event Scheduling
  • Facility Scheduling
  • Fixed Asset Management
  • Forecasting
  • HIPAA Compliance
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Portfolio Management
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scenario Planning
  • Scheduled Reporting
  • Space Management
  • Strategic Planning
  • Tagging
  • User Management
  • Visual Analytics
  • Work Order Management
  • iCalendar Support
  • Total features27
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Change Management
  • Collaborative Workspace
  • Commission Calculations
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Email Alerts
  • Equipment Maintenance
  • Event Scheduling
  • Facility Scheduling
  • Fixed Asset Management
  • Forecasting
  • HIPAA Compliance
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Portfolio Management
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scenario Planning
  • Scheduled Reporting
  • Space Management
  • Strategic Planning
  • Tagging
  • User Management
  • Visual Analytics
  • Work Order Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. FM:Interact

See how AppointmentPlus and FM:Interact stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.