AppointmentPlus vs Gingr Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$80.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

140

22

2

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

I like that its web based, the functionality & it's very user friendly. I like how the customer service reps are very helpful in the custom made set up process.
I can't say enough great things about Gingr. The support is hands down amazing and is very responsive to feedback.
We are satisfied overall with Gingr and only have a few things (mentioned above) that we would love to see changed to help things run more smoothly here.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

My less tech savvy customers will sometimes complain that they are unable to do something, so I will have to show them or keep doing it for them in the future.
There is very little flexibility with the invoicing set up, if an error is made, it usually needs fixed in a way that clutters the transaction list and can make it look more confusing.
After introducing myself and business name/ 30 min into chat the rep from Gingr asks me what company Im with. Real problem solving should not be done by chat so this part of Gingr is horrible.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Call Reporting
  • Client Management
  • Client Portal
  • Commission Calculations
  • Credit Card Processing
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Marketing Management
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Filtered Views
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Inventory Management
  • Knowledge Base Management
  • Landing Page Templates
  • Microsoft Outlook Integration
  • Multi-Location
  • Online Booking Integration
  • Order Approval
  • PCI DSS Compliance
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Room Booking
  • Route Management
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Surveys & Feedback
  • Tagging
  • Team Calendars
  • Time Clock
  • Time Clock Integration
  • User Management
  • iCalendar Support
  • Total features52
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Call Reporting
  • Client Management
  • Client Portal
  • Commission Calculations
  • Credit Card Processing
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Marketing Management
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Filtered Views
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Inventory Management
  • Knowledge Base Management
  • Landing Page Templates
  • Microsoft Outlook Integration
  • Multi-Location
  • Online Booking Integration
  • Order Approval
  • PCI DSS Compliance
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Room Booking
  • Route Management
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Surveys & Feedback
  • Tagging
  • Team Calendars
  • Time Clock
  • Time Clock Integration
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Gingr

See how AppointmentPlus and Gingr stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.