AppointmentPlus vs GlossGenius Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

GlossGenius is a salon and spa software designed to help professionals and small businesses in the beauty industry handle...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

16

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.8

(13)

5

4

3

2

1

11

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

From the beginning the whole transition was very easy and costumer service was EXCELLENT!!! Again the "white gloves" team is great! and the look is very stylish definitely makes you look good.
Have to give it a little more time though. The customer service is top notch!!!!!! And I love that they send links for reviews after service and it is sooooo easy to share them for social media.
First, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

I dont like that only one person can be added to it and not multiple.
I dont like that this software doesn’t come with client release forms.
When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Commission Calculations
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Inventory Management
  • Knowledge Base Management
  • Loyalty Program
  • Microsoft Outlook Integration
  • Multi-Channel Marketing
  • Multi-Location
  • POS
  • Push Notifications
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • User Management
  • Website Management
  • iCalendar Support
  • Total features26
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Commission Calculations
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Data Visualization
  • Electronic Payments
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Inventory Management
  • Knowledge Base Management
  • Loyalty Program
  • Microsoft Outlook Integration
  • Multi-Channel Marketing
  • Multi-Location
  • POS
  • Push Notifications
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • User Management
  • Website Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. GlossGenius

See how AppointmentPlus and GlossGenius stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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